Sealer did not vacuum or seal the sealer bag. Was returned as defective for refund. I have used a counter FoodSaver unit for decades and I love it - my favorite appliance.
Response from foodsaver.comBy Customer Care, May 21, 2025
Hello, we appreciate you leaving the review on our FoodSaver® V1100 Cordless Handheld Food Vacuum Sealer, Black. We are sorry to hear that it did not meet your expectations. This is not the experience we want you to have with our products. Your feedback will be forwarded to the relevant department.
If you require our assistance in the future, please reach out to us using our Contact Us form on the following website https://www.foodsaver.com/support/contact-us so we can help you further. We’re available Mon.-Fri. 9 am – 8 pm Eastern Time.
Thank you! FoodSaver Consumer Care
Written by a customer while visiting foodsaver.com
Have to hold vacuum button all time, you don’t know when sealing completed
No, I would not recommend this to a friend.
Value
3
Response from foodsaver.comBy Customer Care, June 3, 2025
Hello,
Thank you for reaching out and sharing your detailed feedback on our V1100 Cordless Handheld Food Vacuum Sealer. We’re sorry to hear that our product did not meet your expectations. We value your feedback and it will be forwarded to the appropriate department for further review.
If you require further assistance, please do not hesitate to get in touch with us directly. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you! FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
Have yet to get a bag to seal with this! The hole on the handheld has to be lined up perfectly with the hole on the bag, which is pretty much impossible.
Value
1
Response from foodsaver.comBy Customer Care, June 5, 2025
Hello,
Thank you for your feedback. It’s important to make sure the handheld sealer is lined up directly over the valve, with no wrinkles or debris in the way. Applying steady pressure usually does the trick. If you’re still having trouble, please feel free to contact us directly via https://www.foodsaver.com/support/contact-us or through Live Chat. We’re available Mon.-Fri. 9am – 8pm Eastern Time.
Thank you! FoodSaver Consumer Care
Written by a customer while visiting foodsaver.com
Easy to use and works great with FoodSaver Vacuum Zipper Bags.This is my second one and was bought as a replacement. The first one, which was used twice a day, was purchased almost 4 years ago and wouldn't hold a charge.
Value
4
Written by a customer while visiting foodsaver.com
Customer Rating
1
Hopefully others have had better luck
on June 9, 2025
Posted by: Scott6906
from Nampa Idaho
Gender:Male
I purchased one and used to seal fish after a trip and the next time I tried to use it ,the thing didn't function at all.
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy Customer Care, June 10, 2025
Hello,
Thank you for reaching out about your FoodSaver V1100 Cordless Handheld Food Vacuum Sealer. We're sorry to hear that the hand held vacuum sealer did not meet your expectations and that it stopped working. Please ensure that the unit is charged before use, if the light does not turn on at all, please make sure the dock is plugged into the wall. Additionally, please ensure that the correct power adapter is being used, the output value should be 5V and 100 mA.
If you require assistance, please reach out to us directly. You can reach us via the 'Contact Us' form on our official website. We’re available Monday to Friday, from 9 am to 5 pm Eastern Time.
Thank you! FoodSaver Consumer Care.
Written by a customer while visiting foodsaver.com
Customer Rating
1
No longer holds a charge
on June 15, 2025
Posted by: WAAM
Have purchased two handheld sealers. Both no longer hold a charge less than 1 year later
Response from foodsaver.comBy Customer Care, June 17, 2025
Hi, Thank you for reaching out to us at FoodSaver. We regret the difficulties you faced with botrh handheld sealers. We recommend submitting a warranty claim through our online form to confirm if the warranty is valid under the year of used for your products. You can fill out the warranty form at the following link: https://www.foodsaver.com/support/warranty For further questions, please feel free to reach out to us on Messenger, at 1-877-777-8042 or via https://www.foodsaver.com/support/contact-us Our team is committed to helping you from Monday to Friday, 9am to 5pm Eastern Time. We prioritize your satisfaction and are dedicated to resolving any concerns you may have. Have a pleasant day, —FoodSaver Consumer Care
Written by a customer while visiting foodsaver.com