Customer Reviews for FoodSaver - Handheld Food Vacuum Sealer - Black
Customer Rating
1
Poor quality
on January 1, 2025
Posted by: JarrodMo
from Boston, Ma
Gender:Male
Very disappointed in this product. I bought it a couple months ago, used it three times and now it charges but won’t vacuum. Waste of money! I’m now left with a bunch of bags that’ll bought for it but no sealer.
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy Customer Care, January 8, 2025
Hello. Thank you for reaching out to us.
We sincerely apologize for the inconvenience caused, that is not the experience we want for you at all. Your feedback is valuable to us and it will be forwarded to the appropriate department for further review. For warranty claims, please fill this form: https://www.foodsaver.com/on/demandware.store/Sites-foodsaver-Site/default/Support-EZWarranty?wstep=info.
If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you! Foodsaver® Consumer Care
Written by a customer while visiting foodsaver.com
Customer Rating
2
Short Life
on January 1, 2025
Posted by: Phytobearz
Had the older version. It’s now a Brick. The rechargeable batteries don’t last.
Response from foodsaver.comBy Customer Care, January 8, 2025
Hello. Thank you for reaching out to us.
We sincerely apologize for the inconvenience caused, that is not the experience we want for you at all. Your feedback is valuable to us and it will be forwarded to the appropriate department for further review. For warranty claims, please fill this form: https://www.foodsaver.com/on/demandware.store/Sites-foodsaver-Site/default/Support-EZWarranty?wstep=info.
If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you! Foodsaver® Consumer Care
Written by a customer while visiting foodsaver.com
Got each of my daughters one for Christmas. It will be a great asset for buying in bulk food for their growing family.
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Customer Rating
3
Significantly less battery & life than original
on January 4, 2025
Posted by: rTaz68
from California
This unit bought in 2022 is dead! Battery no longer holds a charge. That's significantly less battery and usage life than the original FreshSaver which we still have and use after 10 ish years! Bought this model as second device for travel
Value
4
Response from foodsaver.comBy Customer Care, January 13, 2025
Hello, we apologize your product has fallen short of your expectations. We are always aiming for the highest quality of service and to take advantage of any opportunity we have to improve, therefore, to understand your feedback better, kindly reach out to us via: https://www.foodsaver.com/support/contact-us or by phone & chat Mon-Fri, 9AM - 5PM ET at Call 1-877-777-8042 Thank you! FoodSaver Consumer Care.
Written by a customer while visiting foodsaver.com
Lacking power, original version much stronger, would not recommend
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy Customer Care, January 15, 2025
Hello. Thank you for reaching out to us.
We sincerely apologize for the inconvenience caused, this is not the experience we want for you at all. Your feedback is valuable to us and it will be forwarded to the appropriate department for further review.
If you have any more feedback, please do not hesitate to reach out. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you! Foodsaver® Consumer Care
Written by a customer while visiting foodsaver.com
Customer Rating
2
Dead battery!
on January 7, 2025
Posted by: selit
Gender:Male
"It would be 5 star if you could replace the battery!
No, I would not recommend this to a friend.
Value
2
Response from foodsaver.comBy Customer Care, January 15, 2025
Hello. Thank you for reaching out to us.
We sincerely apologize for the inconvenience caused. Your feedback/request will be shared with our product development team for further review.
If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you! Foodsaver® Consumer Care
Written by a customer while visiting foodsaver.com