Customer reviews from foodsaver.com
FoodSaver - Handheld Food Vacuum Sealer - Black
Average customer rating
4.3
(1,034 Reviews)
Rating breakdown 1,034 reviews
5 Stars
733
4 Stars
121
3 Stars
42
2 Stars
34
1 Star
104
79%of customers recommend this product.
(
310 out of
392)
Customer Reviews for FoodSaver - Handheld Food Vacuum Sealer - Black
Customer Rating
5
Perfect space saver!
on February 2, 2023
Posted by: nomorewaste
I never use my larger sealer now that I this. It is so much more convenient than using the larger models.
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Customer Rating
5
Hand Held Sealer
on February 9, 2023
Posted by: sunnie
from Myrtle Beach SC
Gender:Female
I love this hand held sealer. I call it the Sucker Upper. It works great with the bags and it's nice and quiet.
I would recommend this to a friend!
Value
4
Written by a customer while visiting foodsaver.com
Posted by: J Cl
from Florida
Gender:Female
Verified Purchase:Yes
Long term Food Saver customer. Bought this for resealable bags. Had a previous version and it worked great but this does not. Would not buy again.
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy ReputationStudio IntegrationServiceUser, Customer Care, May 30, 2023
Hello there J Cl!
Thank you for taking the time to submit a review. Your feedback is important to us as it helps us to improve our products and services continuously. We sincerely apologize for this situation, this is not the experience we would like you to have and we will pass this on to our product team.
We pride ourselves on being the best in the business and would like the opportunity to turn this experience around for you. We want to learn more about your situation and what exactly happened. Therefore we encourage you to please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you for taking the time to submit a review. Your feedback is important to us as it helps us to improve our products and services continuously. We sincerely apologize for this situation, this is not the experience we would like you to have and we will pass this on to our product team.
We pride ourselves on being the best in the business and would like the opportunity to turn this experience around for you. We want to learn more about your situation and what exactly happened. Therefore we encourage you to please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Written by a customer while visiting foodsaver.com
Customer Rating
1
Very poor bass and containers. Total waste of mone
on June 9, 2023
Posted by: RLP1023
I bought this over 6 months ago. Also bought bags and the very expensive plastic containers. The pump evacuates the site well. Within just a couple hours both the bags and canisters loose their vacuumed.
Response from foodsaver.comBy ReputationStudio IntegrationServiceUser, Customer Care, June 12, 2023
Hello.
Thank you for taking your time to post this review.
We are sorry to hear that your bags and containers are loosing vacuum. We want to learn more about your experience and exactly what happened. We would like to encourage you to contact us directly for further assistance. You can reach us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Thank you for taking your time to post this review.
We are sorry to hear that your bags and containers are loosing vacuum. We want to learn more about your experience and exactly what happened. We would like to encourage you to contact us directly for further assistance. You can reach us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
Customer Rating
1
Do not like
on July 14, 2023
Posted by: camocowgirl
I bought this less than a year ago. I've used it maybe a handful of times, I tried using it last week and it does not work at all.
Response from foodsaver.comBy ReputationStudio IntegrationServiceUser, Customer Care, July 14, 2023
Hi camocowgirl,
Thank you for taking the time to post this review.
We are sorry to hear that your unit stopped working and would be happy to stand behind our product. Kindly contact us via https://www.foodsaver.com/support/contact-us or LiveChat. We’re available Mon.–Fri., 9 a.m.–5 p.m. Eastern Time.
Thank you!
FoodSaver® Consumer Care
Thank you for taking the time to post this review.
We are sorry to hear that your unit stopped working and would be happy to stand behind our product. Kindly contact us via https://www.foodsaver.com/support/contact-us or LiveChat. We’re available Mon.–Fri., 9 a.m.–5 p.m. Eastern Time.
Thank you!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
Customer Rating
1
Poor Quality
on July 16, 2023
Posted by: Userxxxxxxxxxxxxxxxxxxxx
Battery died won't charge. No way to replace battery.
Response from foodsaver.comBy ReputationStudio IntegrationServiceUser, Customer Care, July 24, 2023
Hello
Thank you for taking your time to post this review. We are sorry to hear that your FoodSaver® V1100 Cordless Handheld Food Vacuum Sealer is not charging. Please contact us directly for further assistance. You can reach us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Thank you for taking your time to post this review. We are sorry to hear that your FoodSaver® V1100 Cordless Handheld Food Vacuum Sealer is not charging. Please contact us directly for further assistance. You can reach us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
Customer Rating
1
Very disappointed!
on November 1, 2023
Posted by: Tammy H
from Indiana
Gender:Female
[This review was collected as part of a promotion.] Kids bought this for me, thought it would be great since I live alone and in an apartment. Would not recommend to someone because it quit working after 2 uses. Threw box away after I used it, so now I can't return it for a replacement!
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy Customer Care, November 2, 2023
Hello!
Thank you very much for taking your time to provide us with your feedback on our V1100! We are very sorry to hear about the situation and we apologize for the inconvenience caused! For further assistance with a warranty claim, please kindly reach out to us directly via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Thank you very much for taking your time to provide us with your feedback on our V1100! We are very sorry to hear about the situation and we apologize for the inconvenience caused! For further assistance with a warranty claim, please kindly reach out to us directly via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
Customer Rating
1
POOR QUALITY HANDHELD SEALERS
on November 25, 2023
Posted by: Txtvlgal
Gender:Female
I am afraid FoodSaver is using an INFERIOR company to make it's Handheld Food Vacuum Sealers! I have had TWO FAIL TO WORK. I bought the first one. When it failed I called FoodSaver and they replaced it. I am now UNABLE TO SEAL FOODS IN THE BAGS I'D BOUGHT FOR THANKSGIVING LEFTOVERS,. My SECOND handheld sealer DOES NOT WORK. I AM VERY DISAPPOINTED TO SAY THE LEAST.
Response from foodsaver.comBy Customer Care, November 29, 2023
Hello,
Thanks for reaching out to us.
We are deeply sorry to hear about the inconvenience and apologize for it.
If you are experiencing any issues with one of our products, please contact us directly for further assistance via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
We will assist you further and resolve this as efficiently as possible.
Thanks for reaching out to us.
We are deeply sorry to hear about the inconvenience and apologize for it.
If you are experiencing any issues with one of our products, please contact us directly for further assistance via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
We will assist you further and resolve this as efficiently as possible.
Written by a customer while visiting foodsaver.com