Customer reviews from foodsaver.com
FoodSaver - 2-in-1 Vacuum Sealing System
Average customer rating
4.3
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
43
4 Stars
11
3 Stars
5
2 Stars
3
1 Star
4
87%of customers recommend this product.
(
34 out of
39)
Customer Reviews for FoodSaver - 2-in-1 Vacuum Sealing System
Customer Rating
5
Everything we have dreamt for!
on April 28, 2020
Posted by: Katelyne
from Upstate New York
This machine is the total package, I swear! Takes up minimal space and it’s simple to use. Use the manual as reference and you should be all set.
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Customer Rating
1
Very Dissatisfied
on May 1, 2020
Posted by: dmklarin
Gender:Female
I received this as a gift a year and a half ago and in the beginning worked great! Then it stopped vacuuming. I exchanged it for another thinking it was a lemon, and now less than a year later, same issue. At first only the large bags did not vacuum. Then nothing would vacuum. I am stuck with 20-30 pounds of meat on my counter and I can't seal anything!!
No, I would not recommend this to a friend.
Response from foodsaver.comBy FoodSaver, Consumer Care, May 4, 2020
Thank you for taking the time to reach out to us. We definitely understand your frustration and would like to hear more about your FoodSaver. For us to assist you with the issue you are experiencing with your FoodSaver, please give us a call at 1-877-777-8042. For your convenience, we are available from 9 am-6 pm Mon- Fri, EST, and 9 am-6 pm Saturday, EST. Our product specialist will be happy to assist you. We look forward to assisting you!
Written by a customer while visiting foodsaver.com
Customer Rating
5
Easy to use!
on October 28, 2019
Posted by: kblake
from Decorah, IA
Gender:Female
[This review was collected as part of a promotion.] We just purchased this and had it up and running within a few minutes. The video tutorial was very informative, and detailed instructions made start up a breeze.
I would recommend this to a friend!
Value
4
Written by a customer while visiting foodsaver.com
Customer Rating
2
stopped working
on October 31, 2019
Posted by: RoxAnn
from Wanamingo,Mn
Gender:Female
[This review was collected as part of a promotion.] I bought this and during the first use of the machine it quick working the only thing that did work was the small bag sealer.
Value
3
Response from foodsaver.comBy FoodSaver, Consumer Care, January 16, 2020
Thank you for reaching us with your review. We are extremely sorry for the inconvenience this may have caused you. Your feedback is important to us, and it helps us to improve our products and services continuously. We would love nothing more than to correct this issue and restore your faith in FoodSaver. We want to learn more about your situation and what exactly happened. This issue will not be disregarded, and we encourage you to contact our customer care department at 1-877-777-8042. We are here for you Monday-Friday 9 am-6 pm EST, and looking forward to hearing from you. We look forward to assisting you!
Written by a customer while visiting foodsaver.com
Posted by: scubi
Verified Purchase:Yes
Only used the machine a few times. Was not easy to get used to. Directions attempted to be specific but ended up too brief and a bit vague. We felt like the designers assumed we had some sort of previous food sealing experience. Nope. Same for the online video. We eventually, after a little trial and error, were able to figure things out.
No, I would not recommend this to a friend.
Response from foodsaver.comBy FoodSaver, Consumer Care, March 26, 2020
Thank you for bringing this to our attention. That is not typical for our FoodSaver and we'd like to make this right for you. Please give our customer care team a call at 1-877-777-8042 and we will have this addressed. For your convenience, we are available Monday-Friday, 9 am-6 pm EST. Our product specialist will be happy to assist you. We look forward to hearing from you!
Written by a customer while visiting foodsaver.com
Customer Rating
3
love it but
on January 26, 2020
Posted by: Linda James
from st. charles, mo
Gender:Female
I love it but i went to put a in marinade a bag with a pork tenderloin and when i went to seal it. it went all over. its my first time using it to marinade something and i thought i could use a bag to do it in and now the lights are blinking. I got all the moister out.
I would recommend this to a friend!
Value
5
Response from foodsaver.comBy FoodSaver, Consumer Care, January 27, 2020
We apologize for the inconvenience. We stand behind our products 100% and would like to rectify this issue the best we can for you. Your feedback is important to us, and it helps us to improve our products and services continuously. We want to learn more about your situation and what exactly happened. Please send us a direct message via live chat here on the website and allow us to turn this experience around for you. Or you can give us a call at 877-777-8042. For your convenience, we are available 9 am-6 pm Mon- Fri, EST and 9 am-6 pm Saturday, EST. We look forward to hearing from you!
Written by a customer while visiting foodsaver.com
Customer Rating
5
Great Machine Overall!
on May 6, 2020
Posted by: Bvallejo30
from Houston, TX
Gender:Female
Love my machine had it for a year and we have saved so much money!
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Customer Rating
5
Best purchase
on May 7, 2020
Posted by: Lizzy5542
from Mesa, az
Gender:Female
So glad I made the investment to purchase this Foodsaver system. Well worth it!
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com