Customer reviews from hp.com
HP - Pavilion 15.6" Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 256GB Solid State Drive
Average customer rating
4.2
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
44
4 Stars
22
3 Stars
5
2 Stars
2
1 Star
6
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for HP - Pavilion 15.6" Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 256GB Solid State Drive
Posted by: Anonymous
from Mount Sterling, Ky
Verified Purchase:Yes
I bought this laptop at the beginning of Dec. 2020 and it lasted about a month before it started making a horrible grinding noise from the fan. I've only used to play wow and the sims and I have a cooling laptop fan so it's not overheating. I contacted HP to have it serviced and to fix the issue. Sent the laptop in, it was gone for about a month and then when I finally received it back they hadn't even fixed the issue. They literally updated the bios which I had already done and that was all. I will never purchase another HP laptop based on the hardware issues they seem to have.
No, I would not recommend this to a friend.
Features
3
Performance
1
Written by a customer while visiting hp.com
Posted by: JLlr19
from Utah
Verified Purchase:Yes
The laptop is very fast, has the features I was looking for, just an issue with the office product key, I had to wait a few days until I got it calling to the HP support, it should have come printed with the package slip
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Posted by: Shay Audi
from New Jersey. NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very impressed love the well lite keyboard. The touch screen is awesome and the speed of opening apps and when surfing the web is phenomenal. Will i support HP and purchase again yes.
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: kmckay4259
from Erving, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recently bought this laptop. Setup was extremely easy and fast. I've had no problems and the laptop was even delivered early.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: watreehugger
from Reno, NV
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fast Processor. I love back-lit display. Simple setup, however a minor issue was that the touchpad did not have most recent drivers. Still prefer a laptop with Blu-ray player, however this model, with its features, was a very good value. That being said, i would have also preferred 3- built-in 3.0 USB ports
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Posted by: linna
from Maine
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have only had this about a week, but very happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: CooDawg
from Seattle
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought it a month ago, can do all my college tasks flawlessly
I would recommend this to a friend!
Features
3
Performance
5
Written by a customer while visiting hp.com
Customer Rating
1
Crummy machine rife with defects deserves 0 stars
on October 8, 2019
Posted by: malibubill
Verified Purchase:Yes
This machine replaces an identical machine that has lasted less than a year. Its warranty is worthless
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com