Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Yoga 2-in-1 14" QHD Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Iron Gray
Average customer rating
4.2
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
79
4 Stars
34
3 Stars
12
2 Stars
8
1 Star
7
88%of customers recommend this product.
(
93 out of
106)
Customer Reviews for Lenovo - ThinkPad X1 Yoga 2-in-1 14" QHD Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Iron Gray
Posted by: Mr Long Wang
from Calgary, AB
Verified Purchase:Yes
First few weeks using the device and have found it a bit finicky and bug-ridden. From colour scheme (night mode) not adjusting automatically, occasional device locking up and the red Lenovo light blinking until I plug it into a power outlet before it allows me to restart the device (and lose all of my work!)...not a great first impression.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 31, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. For tips to improve performance, please access this link https://support.lenovo.com/us/en/solutions/msh500101. In addition, our Lenovo Vantage app will provide you with tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Also, please refer to these steps in regards to setting your display for night time in Windows 10:
1. Select Start > Settings > System > Display > Night light settings. If your night light toggle above the link is grayed out, you may need to update your display driver. See Update drivers in Windows 10.
2. Under Schedule, toggle Schedule night light to On. Then, either select Sunset to sunrise, or select Set hours and enter custom times for the night light to turn on and off.
Our Technical Support can also be accessed at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Also, please refer to these steps in regards to setting your display for night time in Windows 10:
1. Select Start > Settings > System > Display > Night light settings. If your night light toggle above the link is grayed out, you may need to update your display driver. See Update drivers in Windows 10.
2. Under Schedule, toggle Schedule night light to On. Then, either select Sunset to sunrise, or select Set hours and enter custom times for the night light to turn on and off.
Our Technical Support can also be accessed at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Not the same
from Toronto, Ontario
Verified Purchase:Yes
I purchased a Thinkpad thinking it would be a reliable machine knowing the Thinkpads of old from IBM. I was highly surprised when straight out of the box I was having issues. I am currently on my second laptop from lenovo within the month and have had issues with both. My original came with a defective wifi card and the second has had a few bue screen errors in the week i have had it. It isn't the Thinkpad of yesteryear is what I am trying to say.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 3, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support team at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Anonymous
from Toronto, ON
Verified Purchase:Yes
Hello, I have really been enjoying the most this computer has to offer! However, I am facing many issues with stop code errors/blue screen errors, as well as my pc sleeping and not being able to turn back when I move the mouse (I have to physically hold down the power button sometimes to manually shut off the pc and turn it back on). I'm not sure what is causing these errors, but it is a shame as I love this pc and spent a lot of money on it - I am scared that it will ware out quickly if I cannot find a solution to these problems. I have tried to factory reset this pc a few times but it wont work - I get another blue screen error. There are no Lenovo stores / specialists that I can go to. Are there any solutions for this?
I would love to make sure my pc is working optimally so that I can use it to its full potential without system crashes and errors.
Love this pc though
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, August 12, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: OnMedic2000
from Waterloo, ON
Verified Purchase:Yes
This is a wonderful computer. Very this and moderately light, as I understand slightly heftier to accommodate the full articulation of the Yoga. The HD screen is good and I don't notice the difference vs 4K once in use as a daily business system.
The only negative I can speak to after a week and a half is the sharp edge at the front and sides edges of the keyboard surface. My wife hasn't had any issues, so I will say this comes down to the user. It hits my hand/wrist/forearms in a way that it is uncomfortable depending how I am resting them or holding the computer. After a week and a half I am just starting to get used to this irritant and hope I can build-up a tolerance so that I don't notice it anymore. This is the one and only reason I did not rate the X1 Yoga Gen 4 ***** FIVE STARS.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, November 3, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for your inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: A first time buyer
from Saskatchewan Canada
Verified Purchase:Yes
Love the style, good quality, and weight.
Great Battery life. The display is beutiful, the only drawback is that fingerprints are always visible.
The machine had a dead area on the display and the replacement screen is back ordered with no ETA.
No numeric keyboard available on this model, bit the keyboard excessory works great for data entry.
Fast processing and so far not noticing any lag in boot time or while running programs.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Ali Ahmed
from Toronto, ON, Canada
Verified Purchase:Yes
This is a very good laptop and is fast. the only thing I would have expected it to be a little bit more lighter than it is.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Claudef
from Montreal, canada
Verified Purchase:Yes
So bad , the computer refused to go on... back to lenovo and still waitting refound 3 weeks. Wow no more china product
No, I would not recommend this to a friend.
Response from lenovo.comBy Kandyss_Lenovo, Customer Care, September 13, 2019
Welcome to our Ratings and Review section! Lenovo appreciates all feedback whether it's good or bad. We want to make sure all customers have a superb experience! Customers help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
https://support.lenovo.com/us/en/videos/vid100760
If the issue persists, please contact our Technical support team at https://support.lenovo.com/us/en/ for further assistance.
Kind Regards,
Kandyss_Lenovo
https://support.lenovo.com/us/en/videos/vid100760
If the issue persists, please contact our Technical support team at https://support.lenovo.com/us/en/ for further assistance.
Kind Regards,
Kandyss_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Moe At
from Edmonton, AB
Verified Purchase:Yes
I would give this laptop a full rating. However, the only criticism I have for it is the pen. I have been taking notes on my Ipad for a while (Notebook app) and using this laptop to write notes is not as smooth.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com