Customer reviews from otterbox.com
OtterBox - Commuter Lite Case for Motorola Moto G7 Power - Black
Average customer rating
4.1
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
29
4 Stars
5
3 Stars
2
2 Stars
3
1 Star
5
78%of customers recommend this product.
(
32 out of
41)
Customer Reviews for OtterBox - Commuter Lite Case for Motorola Moto G7 Power - Black
Posted by: Lili
Verified Purchase:Yes
I usually love OtterBox but not this one because I can't get to the fingerprint reader if the OtterBox is put on correctly! The soft, silicone piece doesn't, but the hard plastic piece doesn't measure up correctly, it fits too high on the back, too high over the Motorola symbol and not low enough for the fingerprint reader. Like the person that made the design for the silicone piece and the person for the hard piece didn't compare that the pieces matched up so you can use the fingerprint reader when put put on.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, May 14, 2019
Hi Lili,
We are truly sorry that this Commuter Series Lite for your moto g7 power is giving you this unusual fit issue. We completely understand why this would be frustrating and we absolutely want to resolve this odd dilemma.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can!
Sincerely,
OtterBox Customer Service Team
We are truly sorry that this Commuter Series Lite for your moto g7 power is giving you this unusual fit issue. We completely understand why this would be frustrating and we absolutely want to resolve this odd dilemma.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Char
Verified Purchase:Yes
It does not fit my G7 Motorola correctly on the fingerprint which is on the back of the phone I need you to show rubber part fits great however the plastic part that goes over it covers the fingerprint so it cannot be utilized
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , December 18, 2019
Hi there, Char!
We're sorry to hear that your Commuter Series case isn't allowing you to utilize that fingerprint scanner! The good news is, we have a stellar warranty, so we'd be more than happy to get you set up with a case that fits a bit better. Give us a ring at 1-855-688-7269, and we can get that set up for you.
Best,
OtterBox Customer Service Team
We're sorry to hear that your Commuter Series case isn't allowing you to utilize that fingerprint scanner! The good news is, we have a stellar warranty, so we'd be more than happy to get you set up with a case that fits a bit better. Give us a ring at 1-855-688-7269, and we can get that set up for you.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: dickA
Verified Purchase:Yes
Well made, sturdy, fits the g7 Power cellphone like a glove.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: My Granson
Verified Purchase:Yes
I bought it for my grandson"s new phone. Easy fit on. Delivery on schedule
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jean
Verified Purchase:Yes
It fits my son's phone perfectly. He's happy and I'm happy. I ordered mine and I can't wait to get it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: CatLoverMD
Verified Purchase:Yes
Great color, easy to attach, works great with my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Paul C
Verified Purchase:Yes
I've had 3 phones and just buy OtterBox cases. I'm not happy till I get one because they really protect your phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Chris
Verified Purchase:Yes
I love the Otter Box, it protects my telephone and I love the color of it, I can always find where I put it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com