Customer reviews from otterbox.com
OtterBox - Commuter Lite Case for Motorola Moto G7 Power - Black
Average customer rating
4.1
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
29
4 Stars
5
3 Stars
2
2 Stars
3
1 Star
5
78%of customers recommend this product.
(
32 out of
41)
Customer Reviews for OtterBox - Commuter Lite Case for Motorola Moto G7 Power - Black
Posted by: Peggy Ann
Verified Purchase:Yes
My OtterBox case is both beautiful and great for protecting my phone. It does not slip through my fingers easily now and is well protected if it ever does. Love it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jerry
Verified Purchase:Yes
As usual for OtterBox - perfect. I've been a long time OtterBox user and wouldn't even consider any other brand.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Frenchfry
Verified Purchase:Yes
I love these colors, very unique. Fits my phone perfectly and very secure.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: emyhrvold
Verified Purchase:Yes
Bought this for my new phone to protect it because I drop it all the time. It fits my phone perfectly and I love the color!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Miss Di
Verified Purchase:Yes
It is everything I hoped for. Good quality at a low price.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cathy
Verified Purchase:Yes
I purchased the Otterbox for the Motorola G7, because I had been happy w/ Otterboxes on past cell phones. Not this time. The cutouts in the back completely covered the fingerprint sensor, rendering that function useless.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, June 20, 2019
Hi Cathy,
We're sincerely sorry that this Commuter Series Lite for your Motorola G7 Power hasn't been the right match lately! We totally understand why these issues would be frustrating, and we'd be more than happy to offer some great troubleshooting tips. Please don't hesitate to reach out to us at 1-855-688-7269 and our investigative Otters will get to the bottom of this mystery!
Kindly,
OtterBox Customer Service Team
We're sincerely sorry that this Commuter Series Lite for your Motorola G7 Power hasn't been the right match lately! We totally understand why these issues would be frustrating, and we'd be more than happy to offer some great troubleshooting tips. Please don't hesitate to reach out to us at 1-855-688-7269 and our investigative Otters will get to the bottom of this mystery!
Kindly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: TazDevil
Verified Purchase:Yes
As I put this on my G7, it did not fit correctly, so I sent it back
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , December 31, 2019
Hi there!
We're sorry for any confusion with your recent purchase! This case is specifically designed for the Moto g7 Power, so it won't be compatible with other versions of that device. If you give us a ring at 1-855-688-7269, and we can get you helped out with a return.
Best,
OtterBox Customer Service Team
We're sorry for any confusion with your recent purchase! This case is specifically designed for the Moto g7 Power, so it won't be compatible with other versions of that device. If you give us a ring at 1-855-688-7269, and we can get you helped out with a return.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: zzzchip
Verified Purchase:Yes
The Moto G7 case does not fit my phone properly. The fingerprint sensor does not line up properly making it unusable. The volume control also does not line up properly.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , January 6, 2020
Hey there!
We're sorry to hear about any confusion with your recent Commuter Series purchase. The case you ordered is actually for the moto g7 power, so it will not be compatible with the standard moto g7. We don't actually have a case that will be compatible with your device at this time. If you give us a ring at 1-855-688-7269, we'd be more than happy to look into starting a return for you.
Best,
OtterBox Customer Service Team
We're sorry to hear about any confusion with your recent Commuter Series purchase. The case you ordered is actually for the moto g7 power, so it will not be compatible with the standard moto g7. We don't actually have a case that will be compatible with your device at this time. If you give us a ring at 1-855-688-7269, we'd be more than happy to look into starting a return for you.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com