Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon 14" QHD Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
Average customer rating
4.2
(250 Reviews)
Rating breakdown 250 reviews
5 Stars
151
4 Stars
49
3 Stars
24
2 Stars
11
1 Star
15
88%of customers recommend this product.
(
168 out of
190)
Customer Reviews for Lenovo - ThinkPad X1 Carbon 14" QHD Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
Posted by: ChrisM
Verified Purchase:Yes
Super thin and lightweight. Needs a dongle for ethernet though.
Written by a customer while visiting lenovo.com
Posted by: Darcy
from Toronto
Verified Purchase:Yes
Great lil machine. Very light. Great battery so far. Worth the $
Written by a customer while visiting lenovo.com
Posted by: Misbah i
Verified Purchase:Yes
This computer after being idle (lid closed or having been dormant) remains in the blank screen mode. Only after several attempts at holding the right hand side button does it come up. This is most annoying. Why should it happen in the first place?
Written by a customer while visiting lenovo.com
Posted by: Sudbury
from Sudbury
Verified Purchase:Yes
We bought 8 and everyone is thrilled with them. Will purchase again. Great value for price.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: NomadeDBA
from Canada
Verified Purchase:Yes
Bad Side: Keyboard layout it ugly compare to my old X1 Gen 2. Fingerprint reader not detect my finger 3 on 4. UHD screen it a mirror, perfect for film, very bad to work when there is sunny day. Lenovo vantage prevents the X1 from going into hibernation mode, "very" old chipset graphic. Good Side: X1 Gen 7 it smaller and screen it almost the same size. Thunderbolt port 3, 720p Camera with lock mode, compatible with win10.Good amount of ports, very good sound. No real improvement between gen2 and gen7. It a Tank and it perfect for me for my business traveling in any weather condition around the world.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 10, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your any inconvenience. Also, please refer to our Technical Support at https://support.lenovo.com/ca/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: PatricLenovo
from Montreal Qc
Verified Purchase:Yes
Fast. super light. Very good purchase.
Order Tracking experience very good.
Order Tracking experience very good.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 10, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Quinte Home Solutions
Verified Purchase:Yes
So far I've been satisfied with this laptop. As mentioned in previous reviews the battery in the 4k version does not last as long as suggested. The screen is excellent and I rarely have it on full brightness as I do with every other laptop I've owned. One thing I have noticed is that the 4k screen is very sharp and the image is amazing, I do not use it to it's full potential. I could have been very happy with the 1080p screen and gained myself the extra battery life. The design is great. These have had the same keyboard layout for a very long time and I wouldn't change anything about it. With that super responsive track pad the pointer is a little redundant. Be prepared to purchase some sort of hub or docking station. There isn't any micro sd card slot or any sort of card reader on the laptop. I think that is a bit of an oversight, I couldn't bring myself to purchasing the lenova dock, very expensive and still missing a reader. A very good substitute is the UGREEN docking station. Plug and play. Also there isn't any ethernet port, it's not a huge problem, but when you do a lot of network related IT work, it is a bit cumbersome to pull a hub out everytime hardwire to a network. So far the performance is amazing, the build quality is superb, the light weight is terrific. The plastic chassis laptops are not worth it for me after experiencing this type of build quality. I cart this thing around everywhere I go and so far it hasn't complained a bit. I use it for work and personal use. I do everything from installing surveillance cameras to photoshop and video editing. In my opinion, this investment will last a long time. I'm just trying to figure out how to stop the space bar from squeeking. Anyhow, hopefully this helps out. The pros out way the cons on this machine by far. I will definitely look at purchasing another one of these over other laptops in the future. It is worth the extra money to purchase quality.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Ali Islam
from Kingston, ON
Verified Purchase:Yes
Very hard to wake up the computer. If the computer goes to sleep, holding the power button works sometimes and others it doesn’t.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 15, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Additionally, please refer to our Technical Support at https://support.lenovo.com/ca/en/.
Very Respectfully,
Adrian_Lenovo
Additionally, please refer to our Technical Support at https://support.lenovo.com/ca/en/.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com