Needed a computer and was deciding between a Dell and Lenovo. The cost of both were similar. Made the decision to move forward with the ThinkPad X1 Carbon Gen 7 laptop because of screen size (14"), extra ports and light weight. Thrilled with my purchase!
Excellent computer, very fast, incredible keyboard, battery life has been very good so far, charges fast, screen is clear, bright enough for daytime use, weighs very little, price was very reasonable.
One day after the computer purchase it started glitching and restarting over and over again. We called the support line and they said the computer is faulty. So we made a full refund. Very disappointing.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 14, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. In looking for something to better accommodate you, please check out more options on our website at https://www.lenovo.com/ca/en/pc and contact our sales team for assistance at 1-855-253-6686.