Customer reviews from shop.mattel.com
Fisher-Price - Thomas & Friends TrackMaster Cave Collapse
Average customer rating
4.1 out of 5
4.1
(19 Reviews)
Open Ratings Snapshot
Rating breakdown 19 reviews
5 Stars
8
4 Stars
8
3 Stars
1
2 Stars
1
1 Star
1
94%of customers recommend this product. 
(
17 out of 18
)
Best Buy Privacy Policy
Customer Reviews for Fisher-Price - Thomas & Friends TrackMaster Cave Collapse
Customer Rating
4 out of 5
4
My kids love it!
on August 8, 2019
Posted by: 1boy4gurlz
from North Carolina, United States
[This review was collected as part of a promotion.] My kids received this toy over the weekend. As soon as my three year old son saw the box he yells Thomas! The setup was easy and it fit perfectly on our current train table. My son along with my daughters ages 6, 9, and 11 enjoyed and still are enjoying this product. They love the fact that it is motorized. My son learned how to turn the wheel to make Thomas go up and the balls fall just by watching his sisters do it one time. The only negative part about this toy is you don’t have a lot of time to put the balls and Darcy back before Thomas comes around again. I think the track should’ve been a little longer for this. Other than that this product is definitely one that is providing a lot of entertainment for my kids especially my three year old!
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
4 out of 5
4
Love it!
on August 8, 2019
Posted by: Sadams86
from Richmond, KY, United States
[This review was collected as part of a promotion.] I received this to review and I must say I am so glad I did. My 6yr old LOVE Thomas and anything to do with him and this item he was able to play well with. The concepts are easy to understand and it was too hard to assemble either. This is a must for any Thomas lover.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
4 out of 5
4
Easy to Assemble and Lots of Fun!
on August 8, 2019
Posted by: cfergy
from Pueblo West, CO, United States
[This review was collected as part of a promotion.] My boys (6 and 3 years old) both enjoyed playing with this set. My oldest was able to put it together almost all by himself. I initially thought it was a little too simplistic to hold his interest, but he loves it and has a lot of fun rolling the rocks onto the track. My 3 year old also thinks this toy is great, although he struggles a little with setting up the yellow train on the track so that it doesn't get stuck. Overall this is another fun addition to our Track Master collection and I was happy with the simple assembly and relatively small size.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
4 out of 5
4
Great for an afternoon of fun!
on August 13, 2019
Posted by: Elaengw
from Forest Hills, Queens, NY, United States
[This review was collected as part of a promotion.] We’ve had this set for about two weeks now and my 7yo is enjoying it. We gave away most of his train sets to his younger cousins as he was starting to grow out of them. But something about collapsing caves and boulders made this interesting for him! We brought the set over to play with his little cousin and they had a blast playing it along with the other track master sets. My son isn’t ready to give this set up yet so we’ll be playing with it for awhile :)
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5 out of 5
5
So much fun for hours of play!
on August 13, 2019
Posted by: Happyreviewer
from Minneapolis, MN, United States
[This review was collected as part of a promotion.] My son absolutely loves this Thomas track. Not only does he want to play with it constantly but, it's also the track set he wants to come back to every morning or every time he has any time to play! Assembly was very easy and done in just minutes. Only 2 triple A batteries are required. My son has other trackmaster tracks but, favors this one over all the rest. He loves how Thomas plows through the cave with the help of Darcy. Every time the boulders are pushed away by Darcy and Thomas my child laughs and laughs. Then he goes right back to turning the crank and returning Thomas to the top to do it all again! I would definitely recommend this track for any Thomas fan in your life!
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
4 out of 5
4
Great product
on August 18, 2019
Posted by: Tiffhudson
from Lonoke, AR, USA
[This review was collected as part of a promotion.] My children love this toy...i do wish it would snap together better and that is the only reason for 4 stars instead of 5. With that said it does come apart for moving and go back together really easily and has provided hours of entertainment for my 3 year old as well as my 7,8, and 10 year olds
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5 out of 5
5
The kids like it a little too much!
on August 19, 2019
Posted by: Mistress Mom
from De Ruyter, NY, United States
[This review was collected as part of a promotion.] This says it is recommended for ages 3-7. My children are not overly into Thomas and friends. Knowing that, I figured only one of my kids would be into this set. Boy, was I wrong! My kids can't seem to leave this alone! Thankfully, they know how to share.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
2 out of 5
2
Fun!
on August 19, 2019
Posted by: ACVandME
from Mason, MI
[This review was collected as part of a promotion.] This is a fun toy, and really neat how it works. However, it doesn't consistently work right, the part where Thomas attaches to the spinner doesn't always work, and also when you crank the elevator it sometimes doesn't catch to tip Thomas down the track. For the most part it's a great toy, my son really likes it minus those 2 small things.
I would recommend this to a friend!
Response from shop.mattel.comBy Consumer ServicesAugust 21, 2019
We are sorry to hear about the trouble you've experience with the set. Please contact our team for further assistance. Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: https://fp-fami.ly/2KPpSim
Written by a customer while visiting shop.mattel.com
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