Customer reviews from geappliances.com
GE - 5 Cu. Ft. High-Efficiency Top Load Washer - White on White/Silver Backsplash
Average customer rating
4.1
(738 Reviews)
Rating breakdown 738 reviews
5 Stars
466
4 Stars
110
3 Stars
40
2 Stars
37
1 Star
85
79%of customers recommend this product.
(
560 out of
706)
Customer Reviews for GE - 5 Cu. Ft. High-Efficiency Top Load Washer - White on White/Silver Backsplash
Customer Rating
1
Is always unbalanced
on March 13, 2023
Posted by: Nic86
from Lapeer, mi
This washer seems to always be unbalanced!! And if it’s unbalanced it will fill back up with water to try and balance. It will do it a couple of times if you don’t catch it. Wastes so much water and has been nothing but a pain since we bought it.
No, I would not recommend this to a friend.
Features
5
Performance
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , March 14, 2023
Hello- We are sorry to hear you're having this experience with your washer getting out of balance. We can understand how frustrating this would be for you and want to help! All GE Appliances washer tubs move freely within our exclusive auto balance suspension system. It is a rod and spring floating suspension, designed to withstand extensive out of balance situations without the need for an "out of balance" switch.
During an out of balance load, the basket is allowed to "float" forward and backward, side to side, and up and down, yet it never touches the floor nor is it even connected to the floor. As a result, the clothes basket can move freely, and this is normal. Note: The more the legs are extended, the shakier the washer will be during operation.
We have some Anti-Vibration Pads that may help with this issue. Please take a look at the following link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=35241&_ga=2.8027762.1903669194.1678122271-2092837760.1668014705
If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
During an out of balance load, the basket is allowed to "float" forward and backward, side to side, and up and down, yet it never touches the floor nor is it even connected to the floor. As a result, the clothes basket can move freely, and this is normal. Note: The more the legs are extended, the shakier the washer will be during operation.
We have some Anti-Vibration Pads that may help with this issue. Please take a look at the following link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=35241&_ga=2.8027762.1903669194.1678122271-2092837760.1668014705
If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Fantastic appliance
on March 10, 2023
Posted by: BobbyShort
from Grants Pass
I love this washing machine! It has so many features! Keeps our clothes very clean and has so many options for cycles.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love My Washing Machine
on March 4, 2023
Posted by: Moonshadow1957
from Charlotte, NC
Love this washer! It’s super deep, so that I can wash quilts & blankets. Also. I love the feature of 75 ozs of liquid detergent that can be poured in, and the machine uses what it needs; and notifies when it needs refilling. Lots of cycles to choose from, and makes a nice musical sound when the wash cycle is complete that sounds like “Close Encounters of the 3rd Kind”.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Very deep tub
on March 3, 2023
Posted by: Suzziq2u
from Maryland
Til love my new washer. The only thing I have found so far is that if the washer is not level, it has trouble balancing.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Many features
on March 1, 2023
Posted by: Ms Van
from Alabama
So far I am pleased with product. I love being able to wash large bulky laundry.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GTW845CPNDG is Awesome!
on February 24, 2023
Posted by: GTW845CPNDG is Awesome
from Albany, GA
Since Aug. 2021 Covid-19 pandemic this GE wash machine has been running 5-7 times a day very consistent and well manufactured and engineered!
Regards, -Eddie
Regards, -Eddie
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Works great
on February 22, 2023
Posted by: Joe Clean
from Washington dc
My old faithful gave up but this is so much better
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent washer. Nice features!
on February 14, 2023
Posted by: Waschmaschine
from Kentucky
Very nice features. Love the washer all around. Love all the different settings. Big enough to wash CA King , thick blankets.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com