Customer reviews from geappliances.com
GE - 5 Cu. Ft. High-Efficiency Top Load Washer - White on White/Silver Backsplash
Average customer rating
4.1
(738 Reviews)
Rating breakdown 738 reviews
5 Stars
466
4 Stars
110
3 Stars
40
2 Stars
37
1 Star
85
79%of customers recommend this product.
(
560 out of
706)
Customer Reviews for GE - 5 Cu. Ft. High-Efficiency Top Load Washer - White on White/Silver Backsplash
Customer Rating
1
Inferior product
on February 17, 2021
Posted by: DLB0782
from Oregon
Misses fills, cycles, gets stuck on wash cycle. We have to unplug and reset before every load.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, February 23, 2021
Hello DLB0782 - We apologize for the issues you've had with your washer and understand how this would be frustrating. We recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
Thanks for your feedback. Olga@GEA
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
Thanks for your feedback. Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
GE-GTW845CSNWS Top Load Washer
on February 16, 2021
Posted by: Bigdogowner
from New Hampshire
This top load washer replaced a 7 year old LG Top Load Washer. Here is what I would have to say after a month of use. The GE washer is louder than the LG and the clothes are not as dry after the cycle is completed (GE-800 rpm drum speed, LG-1100 rpm drum speed). However, I have not experienced the unbalanced condition with the GE as I did with the LG (Invertor on LG). The 75 oz. detergent reservoir is a major benefit and the water sensing is excellent as well. These are the two main features that sold me on this washer. I'm pleased with the overall performance of the washer and would certainly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Loving this washer
on February 14, 2021
Posted by: Nisegirl0503
from Decatur Al
A great washer. Great features. Great value. So glad I purchased this one
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Our Great Washer
on February 12, 2021
Posted by: Ritch Cyndi
from Kingwood
It is such a FANTASTIC machine! Thank you for creating it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Geoff@GEA, GE Appliances, February 17, 2021
Hello Ritch Cyndi. Thanks for choosing GE Appliances! We truly appreciate you taking time to write a review on your washer and sharing your valuable feedback. We'll be sure and share your comments with our product design team. Stay healthy and safe. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Faulty out of the box
on February 6, 2021
Posted by: Lardman363
from Mi
We originally ordered new Maytags, got the dryer but COVID kept delaying delivery of the washer. After a month of transferring carfuls of laundry to other people’s homes, we settled for this washer/dryer that was in stock at #SargentAppliance...and let me tell you, we SETTLED BIGTIME. Yes I have a service appointment scheduled...for a month away-thanks again COVID.
-Balance sequence before wash and spin consists of several minutes of loud banging, regardless if you distribute clothes evenly
-Frequently shuts down with no warning during balancing
-More frequently throws “Canceled” code immediately after starting wash cycle then shuts off leaving clothes wet and soapy AND there is no rinse cycle on the knob so you need to either run another wash cycle with no detergent or hand rinse in your laundry tub
-Failed the second time we used it
-Too much “technology” for the simple task of washing clothes
Every other appliance in my home is GE.
Do not recommend
Do not buy
-Balance sequence before wash and spin consists of several minutes of loud banging, regardless if you distribute clothes evenly
-Frequently shuts down with no warning during balancing
-More frequently throws “Canceled” code immediately after starting wash cycle then shuts off leaving clothes wet and soapy AND there is no rinse cycle on the knob so you need to either run another wash cycle with no detergent or hand rinse in your laundry tub
-Failed the second time we used it
-Too much “technology” for the simple task of washing clothes
Every other appliance in my home is GE.
Do not recommend
Do not buy
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, March 29, 2021
Hello, We're deeply sorry for your washer experience and know this must be very frustrating for you and your family. It's good to hear you are taking advantage of your warranty and we sincerely apologize for the inconvenience you've experienced. If you need any assistance in the future, please feel free to reach out! – Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
washer
on February 6, 2021
Posted by: Anonymous
from Enterprise,Al
I love the ease with which I can use the laundry detergent dispenser without having to put detergent in with every load.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Vikki@GEA, GE_Appliances, March 12, 2021
Hi AliceWallace - We are delighted to hear how pleased you are with the SmartDispense feature offered on this model washer. No more detergent bottles sitting in the way! Thank you for choosing GE for your home. Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
So far so good
on February 5, 2021
Posted by: dnbnaz
from Cornville, Az
I haven’t had it for very long but so far it’s working great
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Washer
on February 4, 2021
Posted by: Slisham89
from Idaho
I absolutely love my washer. It does an amazing job and is so quiet. It holds more in the washer and gets laundry done in half the time.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com