Customer reviews from geappliances.com
GE - 5 Cu. Ft. High-Efficiency Top Load Washer - White on White/Silver Backsplash
Average customer rating
4.1
(738 Reviews)
Rating breakdown 738 reviews
5 Stars
466
4 Stars
110
3 Stars
40
2 Stars
37
1 Star
85
79%of customers recommend this product.
(
560 out of
706)
Customer Reviews for GE - 5 Cu. Ft. High-Efficiency Top Load Washer - White on White/Silver Backsplash
Customer Rating
5
GE Top Load Clothes Washer GTW845CSNWS
on April 24, 2021
Posted by: Gem3963
from Littlestown PA
The washer is easy to operate and at first I thought why connect it to WIFI! Well I love the reminder ‘you have damp clothes in the washer!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on April 24, 2021
Posted by: Rhody69
from Granite Falls North Carolina
Washer a little deep for me a short person. But I love it. It’s quiet and does a great job!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on April 24, 2021
Posted by: BCoe60
from St. Petersburg, Florida
Love this model with agitator, and smart dispense.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features
on April 19, 2021
Posted by: Imfreelyloved
from Wilmington Nc
Great washer . Has so many options . Pretty easy to use . Only thing is that it’s deep . Have to get on my tip toes to get some clothes out. Otherwise great purchase.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Guy@GEA, GE Appliances, April 28, 2021
Hey there, we really appreciate all the honest feedback. We're glad your washer is performing so well and we're wishing you the best!
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Value!
on April 18, 2021
Posted by: MrLovett
from Philadelphia, PA
Great Product and Great Value! My Family always Buys GE Products!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Balancing..... Balancing....
on April 18, 2021
Posted by: KentSterling
from NJ
I bought this for the large capacity and made in USA. Small load or large load it is constantly out of balance. It then attempts to self balance the load extending the cycle by almost double. If the washer can’t complete the spin cycle your clothes are left soaked. When you transfer to the lid to the matching dryer it prematurely claims your soaking wet clothes are dry leaving them to get a mildew smell. PS the washer is sitting on a level concrete slab and leveled precisely with adjustable feet.
Features
4
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, April 19, 2021
Hi We're so sorry for the difficulty you've had with your washer and can understand your frustration with the off balanced loads.If you're finding some of the clothes are wet, it's possible the incorrect cycle was selected. We suggest making sure the cycle selected matches the load you are washing. Some fabrics will feel wetter when rinsed with cold water. You can redistribute the load in your washer and then run through the Drain & Spin cycle.
If the washer loads continue being out of balance, we suggest reaching out to our service department for further assistance. They can be reached at 1-800-432-2737 or through this link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps and appreciate your feedback. - Sharon@GEA
If the washer loads continue being out of balance, we suggest reaching out to our service department for further assistance. They can be reached at 1-800-432-2737 or through this link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps and appreciate your feedback. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
No sound when done
on April 17, 2021
Posted by: Bigg Daddy
from New Hartford CT
I like the machine aside from there being no finished tone.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed
on April 15, 2021
Posted by: Kellyandjack
from Mi
Disappointed, expected better
Would not recommend.
Would not recommend.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 16, 2021
Hi there - Thanks for posting a review. We hate to hear that you aren't pleased with your new washer. It's always a pleasure to help and we would be glad to offer some tips and tricks on using your washer. Feel free to message us on social media if any questions or concerns come up. Thanks again! -Mikayla@GEA
Written by a customer while visiting geappliances.com