Customer Reviews for GE - 5 Cu. Ft. High-Efficiency Top Load Washer - White on White/Silver Backsplash
Customer Rating
1
So bad washer
on December 2, 2021
Posted by: Sara 22
from Everett, WA
So bad washer I ever purchased for since the day one and I try to call the service for to check it and I have no one responded me back till my warranty expired I'm not happy with my washer till now and it's sucks every time I use it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, December 3, 2021
We appreciate you taking the time to reach out to us regarding your washer and are so sorry to hear that it is not operating properly despite your previous service appointment. We know how frustrating it is when an appliance does not work how it should and apologize for any inconveniences this may have caused. In this case, we recommend you contact our service department for information on the status of your appointment. You can reach them by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. Please feel free to contact us any time with questions you may have as we are always here to help! -Chris@GEA
I hated my front loading washer. I needed one with an agitator. This got great reviews and I have to agree! Plus it holds a large capacity of clothes. I can control the water levels as well and it doesn’t take forever to wash like the front loader I had.
I dont like that the washer contains a middle spindle. My other washer didnt have this feature. It restricts me g=from washing blankets or my dog's beds. Therefore, now I have to spend the money and a laundry mat to take care of those items.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
4
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, December 2, 2021
Hello there, we're sorry to see you're unhappy with your washer's agitator. We understand how this could be annoying if this was something you weren't used to. With that said, we also wanted to mention most large comforters and blankets will wash properly in our washers, as long as the comforter fits below the balance ring of the washer tub and is not stuffed in the tub tightly. We hope this helps and we're wishing you the best. Thank you for reaching out.
The features are very up to date and energy efficient, the drum is very deep so It’s great for my bedding. I like that i can pre fill the laundry detergent. The only disappointment so far is it has become off balanced twice.