Customer reviews from geappliances.com
GE - 5 Cu. Ft. High-Efficiency Top Load Washer - White on White/Silver Backsplash
Average customer rating
4.1
(738 Reviews)
Rating breakdown 738 reviews
5 Stars
466
4 Stars
110
3 Stars
40
2 Stars
37
1 Star
85
79%of customers recommend this product.
(
560 out of
706)
Customer Reviews for GE - 5 Cu. Ft. High-Efficiency Top Load Washer - White on White/Silver Backsplash
Customer Rating
5
good features
on February 27, 2022
Posted by: russ64
from reading pa
so far its proven to be a good washer with all the features
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!
on February 26, 2022
Posted by: Weim mom
from Southeast Al
I love that it sends a notification to my phone when the load is done.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
It was alright
on February 26, 2022
Posted by: Sayeed_R
from Kingstowne, VA
We are very pleased with our washer, it is has very large capacity and cleans the clothes very well. The only thing I would ask GE to improve is to provide a way to add the OXY powder in the dispenser (currently I just add it directly to the washer before I add my clothes. Also, it would be great if GE could provide a way to add the TIDE pods with the Smart Dispense system. Other than that the washer is very nice, it is very quiet and I downloaded the Smart HQ app which lets give me a notification on my phone when the laundry is done which is very helpful, since I am not always nearby to hear the machine beep.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on February 26, 2022
Posted by: mellit101
from CT
This is my first HE washer, and the features are wonderful. I love the auto sensor for the load size.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, March 3, 2022
Hi,
Congratulations on your First HE washer! We're happy to know that you love the auto sensing and other features. Thanks for choosing GE appliances. All the best! Mike@GEA
Congratulations on your First HE washer! We're happy to know that you love the auto sensing and other features. Thanks for choosing GE appliances. All the best! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the capacity
on February 25, 2022
Posted by: Akilah43
from Macon, ga
I love the Bluetooth capability. Not having to pour detergent every time is wonderful!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst washing machine ever!!!!!
on February 24, 2022
Posted by: Rj1369
from Texas
If your load is not just perfect in the drum when it goes to the spin cycle it starts slapping the sides of the machine and shuts off. When you readjust your clothes it then fills the tube again with water to only do it again. Only had this thing 7 months and completely frustrated!!!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, February 25, 2022
Hi,
Thanks for taking the time to write about your washer. We can understand how this out of balance issue would be frustrating to deal with, for sure. If you find that your washer is walking/vibrating, take a look at this article for some tips to try: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445&_ga=2.64950575.1476842461.1645628366-454753276.1645628366
If these tips don't help, you're loading your unit as stated in your Use and Care manual (page 18): https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000187-2.pdf&_ga=2.124770698.1476842461.1645628366-454753276.1645628366 - and you're still having these out of balance issues, we'd recommend reaching out to our service team for further help. They can be found here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this is helpful for you.
Best wishes,
Michael@GEA
Thanks for taking the time to write about your washer. We can understand how this out of balance issue would be frustrating to deal with, for sure. If you find that your washer is walking/vibrating, take a look at this article for some tips to try: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445&_ga=2.64950575.1476842461.1645628366-454753276.1645628366
If these tips don't help, you're loading your unit as stated in your Use and Care manual (page 18): https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000187-2.pdf&_ga=2.124770698.1476842461.1645628366-454753276.1645628366 - and you're still having these out of balance issues, we'd recommend reaching out to our service team for further help. They can be found here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this is helpful for you.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Very automated
on February 23, 2022
Posted by: Karen Mom
from Lake Wales Fl
All you have to do is put the clothes in and the rest does itself it even holds up 75 ounces of detergent and dispenses it on its own and let you know when it’s low
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on February 22, 2022
Posted by: Hutch65
from Washington
Love how it can be loaded with detergent. The features are alll I needed and many I will not use, but they are there.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com