Customer reviews from Garmin
Garmin - vvomove 3S Hybrid Smartwatch 39mm Fiber-Reinforced Polymer - Silver With Granite Blue Case And Silicone Band
Average customer rating
4.1
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
21
4 Stars
6
3 Stars
4
2 Stars
2
1 Star
3
Customer Reviews for Garmin - vvomove 3S Hybrid Smartwatch 39mm Fiber-Reinforced Polymer - Silver With Granite Blue Case And Silicone Band
Customer Rating
2
Returned
on November 10, 2019
Posted by: Msta27
I was disappointed in this watch and returned it. It was difficult to read and didn't have many features that a smart watch should have.
Response from GarminBy Cecil with Garmin, Fitness, January 7, 2020
we are sorry to hear that you have returned the device. We would encourage you to reach out our team so that we could get more details from you regarding the device and the issues that you experienced. thank you for posting a review.
vivomove 3S Support:
https://support.garmin.com/en-US/?productID=662790&tab=topics
vivomove 3S Support:
https://support.garmin.com/en-US/?productID=662790&tab=topics
Written by a customer while visiting Garmin
Customer Rating
5
Great looking & great features
on November 17, 2019
Posted by: JenU3SC
I previously owned several Fitbit trackers which were “OK”. It seemed like I was always replacing bands or my screen would crack. I decided I needed to see what else was available and I’m so happy I did! The Vivomove 3S is a beautiful watch and an accurate tracker with fun extra features like the weather, controlling the music on your phone, email, etc. I LOVE my Garmin!
Response from GarminBy Cecil with Garmin, Fitness, August 26, 2020
Our team at Garmin is so happy to hear that you are enjoying the device and the features that it offers. If you do ever need any assistance please reach out to our team at support.garmin.com or call us at 800-800-1020
Written by a customer while visiting Garmin
Customer Rating
5
Love It
on November 18, 2019
Posted by: Utter1965
Received as a surprise gift! It’s beautiful and has so many great features! Loving it!
Response from GarminBy Cecil with Garmin, Fitness, August 26, 2020
We are so happy to hear that you have been using the device and the features that it offers. If you do need any type of assistance please reach out to our team at support.garmin.com or you can also call our team at 800-800-1020 Thank you for your support.
Written by a customer while visiting Garmin
Customer Rating
5
Love it!
on December 4, 2019
Posted by: Kuwags
I love it. It looks beautiful! And it has great functionality.
Response from GarminBy Cecil with Garmin, Fitness, August 26, 2020
Thank you so much for posting a review, we are happy that you are enjoying the device. If you do need assistance please reach out to our team at support.garmin.com or you can also call our team at 800-800-1020 too.
Written by a customer while visiting Garmin
Customer Rating
1
Pretty watch poor touch screen
on February 27, 2020
Posted by: Corinne
I bought this expensive watch for Christmas to upgrade from my old Apple Watch I loved and to use for track season, training, swimming, etc. This watch is beautiful to look at, and I've gotten so many compliments on its appearance; however, the touch screen hasn't worked correctly at all. It won't even let me start a long run much less speed workouts. It's frustrating due to the price and how much time I've wasted trying to figure it out. I've heard so many great reviews and wanted to love it, but I'm sadly unable to use it.
Response from GarminBy Cecil with Garmin, Fitness, March 4, 2020
Hi Corinne, We are sorry to hear that you are having issues with the device. We would ask that you first start by going to our support site to check the software version that the device is currently running on. Also from our support site you can also reach out to our team as well for further assistance. Thank you for posting a review.
Garmin Express:
https://www8.garmin.com/manuals/webhelp/vivomove3_3S/EN-US/GUID-3CCB0850-544E-4983-8D61-3CEB91253BCA.html
vivomove 3S Support:
https://support.garmin.com/en-US/?productID=662790&tab=topics
Garmin Express:
https://www8.garmin.com/manuals/webhelp/vivomove3_3S/EN-US/GUID-3CCB0850-544E-4983-8D61-3CEB91253BCA.html
vivomove 3S Support:
https://support.garmin.com/en-US/?productID=662790&tab=topics
Written by a customer while visiting Garmin
Customer Rating
5
So far so good!
on June 16, 2023
Posted by: Julia
I just received my vivomove 3s yesterday and the set up was easy. Definitely like the look and seems pretty straightforward in using
Written by a customer while visiting Garmin
Customer Rating
1
Poor battery
on May 11, 2024
Posted by: Tony unhappy
Cannot have best options due to poor battery capacity
Response from GarminBy Garmin Fitness, May 12, 2024
We are sorry to hear about the issue that you are having with the battery life. We would encourage you to start out on our support site for assistance and also to give you a way to contact our team too.
Battery Tips:
https://support.garmin.com/en-US/?faq=zzvjpNY00Y5QkQop0QU3L9&productID=662790&tab=topics&topicTag=region_batterytips
Vivomove 3S Support:
https://support.garmin.com/en-US/?productID=662790&tab=topics
Battery Tips:
https://support.garmin.com/en-US/?faq=zzvjpNY00Y5QkQop0QU3L9&productID=662790&tab=topics&topicTag=region_batterytips
Vivomove 3S Support:
https://support.garmin.com/en-US/?productID=662790&tab=topics
Written by a customer while visiting Garmin
Customer Rating
3
The sensor stop functioning after 9 months
on July 3, 2024
Posted by: CKHH
I bought this in September 2023, the touch screen was not very sensitive and unfortunately, the sensor light stopped working since June 2024.
Written by a customer while visiting Garmin