Customer reviews from ubbi.com
Ubbi - Diaper Pail - White
Average customer rating
4.6
(113 Reviews)
Rating breakdown 113 reviews
5 Stars
89
4 Stars
12
3 Stars
4
2 Stars
3
1 Star
5
88%of customers recommend this product.
(
71 out of
81)
Customer Reviews for Ubbi - Diaper Pail - White
Posted by: Alt11988
from Connecticut
Verified Purchase:Yes
Our diaper pail lasted for a little over a year before part of the plastic hinge broke. I was impressed and grateful for Ubbi's customer service - they asked for some information and replaced the pail for just the shipping fee. The pail is easy to use and easy to clean because of the material and the design. I like that I can smoothly open and close it with one hand. We purchase the replacement bags because they aren't expensive and they last a long time, but it's nice to have the option to use whatever bag we have on hand in case we run out.
I would recommend this to a friend!
Written by a customer while visiting ubbi.com
Posted by: Smlooch
from Boston
Verified Purchase:Yes
There was an issue with our Ubbi pail not sealing properly. The team quickly responded to my issue, making sure my claim was legitimate and replaced it with a new one.
Our new pail is great! We are very happy with this product and the team
I would recommend this to a friend!
Written by a customer while visiting ubbi.com
Posted by: MnMommy
from Minneapolis
Gender:Female
Verified Purchase:Yes
I have tried 2 other pails over the years, and the Ubbi diaper pail is the best! It is beautiful, stylish and matches my daughters nursey perfectly. It keeps the odor in much better than any other pail, and you can use your own trash bags instead of needing to buy special ones like other brands. So happy with this purchase, I highly recommend this brand!
I would recommend this to a friend!
Written by a customer while visiting ubbi.com
Posted by: Product lover
from New York
Gender:Female
Verified Purchase:Yes
We love our Ubbi! The diaper pail is such a necessity in our home that when a tiny piece broke inside and hindered our ability to close it tightly, we contacted the company immediately for a replacement. The customer service is top notch. We received a new product in a week, and are very happy with the experience.
I would recommend this to a friend!
Written by a customer while visiting ubbi.com
Posted by: Danielle B
from Indianapolis, IN
Verified Purchase:Yes
We've had the ubbi for a few months now. After issues with our first one, we got another. Overall the smell is contained to the inside of the pail, but once used the inside smells so bad that I hold my breath when opening. i like that it locks so my two year old can't open it and that you don't have to buy special bags and to go in it.
I would recommend this to a friend!
Written by a customer while visiting ubbi.com
Posted by: Jackyf
from AZ
Verified Purchase:Yes
This is the diaper pail that I keep going back to with all of my kids! It does such a great job keeping the room fresh. There's plenty of space and I like that I can use my own garbage bags. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting ubbi.com
Posted by: BreeMarie
from Syracuse, NY
Gender:Female
Verified Purchase:Yes
We've always loved our Ubbi diaper pail because of how sleek it looks, and how well it traps those diaper smells. When we had an issue with ours, the customer service rep we worked with was truly amazing. Rachel was kind and helpful. Ubbi is the best and very well made, but also what keeps us buying is their customer service. Thanks!
I would recommend this to a friend!
Written by a customer while visiting ubbi.com
Posted by: DaintyGlo
from Allen, TX
Gender:Female
Verified Purchase:Yes
I had bought an Ubbi and I loved it. It held the odors well and it was easy to use. Throughout the past couple of years though, it suffered some rust on the top sliding door and even along the inside seam. I realized that because the ubbi is so great at what it does that it traps all of the moisture inside and over time will cause rust, thus the need to wipe the pail with a dry towel as needed. Customer service provided me with great tips and then also gifted me a replacement pail for free minus the cost of shipping which is awesome!! I even was able to choose any color I wanted and of course I picked the marble which is absolutely breathtaking! Wonderful product and a wonderful customer service.
I would recommend this to a friend!
Written by a customer while visiting ubbi.com