Love my Ubbi! I was putting the trash bag around the lid, but after having a smelly nursery realized it was on wrong. It goes over the white flap inside. Now, NO SMELL! Big party in my house. I love how the Ubbi doesn't require special bags or deep cleaning to remove smells. Just use it as instructed and it works!
I received this pail as a shower gift and really liked it! A little over a year later, part of the hinge broke (for no reason that I could find). A quick email with customers service and they sent me a new pail! The new one is working great.
Best diaper pail ever. I'm so glad we decided on purchasing this product. The handle broke after 6 months of use and their customer service was amazing. They immediately sent me a brand new one.
Got one years ago for first child. Had second baby 3 years later and the top hinge broke. It was outside warranty time but gave me AMAZING customer service and a coupon to help with the purchase of a new one. Happy camper indeed
I never knew I could love a pail as much I do this one! Compared to others on the market, this one is sleek, retains the smell (until you open it!), easy to open and load. I love that you can use any trash bags but still buy the Ubbi bags because they are large and easy to tie.
I love the look of the diaper pail, and love that you don't have to buy special bags for it. I will say that you do need to change it out about 2x a week, because it can smell! To clarify, the actual pail can smell, it really does keep the smells inside. Also, when I had issues/questions, they had excellent customer service.
I am on my second Ubbi pail and for the price this is not worth it. For newborn diapers it was totally fine but once my little one starting eating solids, the diaper pail simply cannot contain the stench. It reeks beyond believe. I have had to throw two expensive pails out. Do not waste your money.
I originally had an issue with my first Ubbi I contacted Customer service and they sent me a brand new one with zero hassle… By far this is the best baby pale I have ever had or owned. You will not be disappointed