The pail we bought for my son had a malfunction. I emailed ubbi explaining what what going on. They gave me tips to try and i had done them. They quickly made it right and got me a replacement pail. They were so helpful, quick to respond, and made this process so easy. 10/10 recommend this pail and company.
I was directed to purchase a diaper pail and accoutrements for my wife's niece's baby shower. I purchased the highest rated in numerous reliable reviews and I have my fingers crossed because I am a fatherless guy who knows nothing about diaper pails or baby poop. I just hope my entire order got there because UBBI has no confirmation of delivery. Why is that
We love the quality of the steel pail and the assurance that the smell does not reach outside. It is beautifully designed outside to match any interior decor in the nursery. It is also so convenient with the inside structure to replace bags without a sweat. It’s a plus that you can use any big garbage bag replacement.
This diaper pail is one of the better diaper pails out there compared to other competitors. What stands out is that you can use your own plastic bag. I do believe the steel pail does handle smells better than others as well.
We had this product for 1.5 years and then the lid did break. Customer service is excellent and had us back up and going in no time. Couldn't be better.