Customer reviews from lenovo.com
Lenovo - ThinkPad X395 13.3" Touch-Screen Laptop - AMD Ryzen 5 PRO - 8GB Memory - 256GB Solid State Drive - Black
Average customer rating
4.5
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
90
4 Stars
34
3 Stars
4
2 Stars
2
1 Star
3
94%of customers recommend this product.
(
106 out of
113)
Customer Reviews for Lenovo - ThinkPad X395 13.3" Touch-Screen Laptop - AMD Ryzen 5 PRO - 8GB Memory - 256GB Solid State Drive - Black
Posted by: Elodie52
from Chicago, Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had this laptop for a few weeks now, and I’m happy with my purchase! I’m a business student so I appreciated its sleek appearance as well as its processing capabilities. Not too heavy and has a great battery life. Only complaint I have would be that the display is rather dull. Still a great choice for the price!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: otocyon
Verified Purchase:Yes
[This review was collected as part of a promotion.] small and light enough to go where I need it to and powerful enough to use when I get there
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: UltraViolet
Verified Purchase:Yes
[This review was collected as part of a promotion.] Classic thinkpad portability and durability. Wish the trackpad clicker was softer and that the keyboard was backlit. Also, the body heats up quite quickly, unfortunately.
No, I would not recommend this to a friend.
Response from lenovo.comBy Brittany_Lenovo, Customer Care, August 13, 2019
Thank you for taking the time to leave your comments and concerns in our Ratings & Reviews section regarding your ThinkPad X395! Lenovo takes our customer’s feedback very seriously. Comments from our customers help us to continually evaluate our current products and services, and if necessary, change to better accommodate your needs.
We apologize for any inconvenience caused by the machine heating up quickly. All high performance machines, like this one, have fans to maintain optimum operating temperatures. We recommend utilizing our Lenovo Vantage app. This will ensure all of your drivers are up to date, and your system is working at optimal performance. If you need assistance with Lenovo Vantage, please use the following links below:
https://support.lenovo.com/by/en/solutions/ht505081
https://www.youtube.com/watch?v=e2_hmA_XHs0
If the issue persists, please contact our Technical Support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps!
Thanks for choosing Lenovo!
Brittany_Lenovo
We apologize for any inconvenience caused by the machine heating up quickly. All high performance machines, like this one, have fans to maintain optimum operating temperatures. We recommend utilizing our Lenovo Vantage app. This will ensure all of your drivers are up to date, and your system is working at optimal performance. If you need assistance with Lenovo Vantage, please use the following links below:
https://support.lenovo.com/by/en/solutions/ht505081
https://www.youtube.com/watch?v=e2_hmA_XHs0
If the issue persists, please contact our Technical Support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps!
Thanks for choosing Lenovo!
Brittany_Lenovo
Written by a customer while visiting lenovo.com
Posted by: ConnieG
from SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased as a gift for my grandson (age 18) for college. He has had other computers, but said this one is absolutely amazing.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Great feature/price ratio. Excellent Value
on September 12, 2019
Posted by: SelinCali
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Yes plastic, but does not feel flimsy. The keyboard exceeds my expectations, and the fingerprint reader is snappy and doesn't miss!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: AEWChamp
Verified Purchase:Yes
I am impressed with the bright display and petite aesthetic of this notebook. It is a good purchase and I recommend it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Nix812
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was looking for a laptop in a 13.3" foot print with a better integrated graphics card. The Vega 8 performs far better than the outgoing Intel laptop I had. Great job Lenovo. Pricing was also competitive with offered features.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
high quality with low price, really good for stude
on October 22, 2019
Posted by: GordonHuang
from HK
Verified Purchase:Yes
[This review was collected as part of a promotion.] high quality with low price, really good for students.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com