Customer reviews from lenovo.com
Lenovo - ThinkPad P53 15.6" Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
Average customer rating
4.6
(572 Reviews)
Rating breakdown 572 reviews
5 Stars
422
4 Stars
106
3 Stars
20
2 Stars
11
1 Star
13
94%of customers recommend this product.
(
458 out of
487)
Customer Reviews for Lenovo - ThinkPad P53 15.6" Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
Posted by: Lenovo P53
from Germany
Verified Purchase:Yes
Disaster. Build quality good, feels strong. Back lid keyboard not pleasant for eyes, lights beneath buttons are the issue, light coming from there is more prevalent than how should lightened button really look, it bothers my eyes now so for 2k EUR i got eye trouble. Also there is no option for light to stay on constantly, every time windows go to sleep, i need to turn them manually on. Keyboard as always, top precision and feel. File explorer freezes from time to time, don't know if its due to bad parts or windows it self. Overall power for the money feels strong but sometimes all freezes, again not sure whats going on. Most of the time I have always opened, dreamweaver, photoshop, bunch of browser windows, files, e.t.c. As last, barely writing this review, i had enough buying hardware and later trying to solve issue, so this is my honest opinion, can't say I recommend but love the build and keyboard, keyboard is what I like the most from all laptops available on the market, and that's why I chose Lenovo product again.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, March 10, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. In looking at turning your keyboard lighting on and off, please access this link https://support.lenovo.com/us/en/solutions/ht104451. Also, for tips to improve performance, please refer to this link https://support.lenovo.com/us/en/solutions/msh500101. In addition, our Lenovo Vantage app allows you to update drivers and BIOS, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Gonzo6
from KS
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great device...really fast and if a computer can be smooth this is it!! LOL!!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Bris
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Amazing computer for Engineering students and gamers
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Join Giorgio
from Atlanta, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was skeptical at first purchasing this laptop because I had no prior experience with Lenovo. I am extremely happy with my Thinkpad P53!
It is everything I want in a workstation. A monster of a modular machine.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Anonymous
from Pennsylvania
Verified Purchase:Yes
[This review was collected as part of a promotion.] Havent had it for long but so far has been a nice machine. I think there could be more put in to the materials for they feel cheap with the plastic used and doesnt feel as nice as my thinkpad e15 which is a third the price. But other then material it runs as it should and does what is necessary for a good machine.
Written by a customer while visiting lenovo.com
Posted by: myankello
from Raleigh, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] This laptop had all of the specs I needed to use for my industrial design graduate program, and was within my budget. So far from my experience using it, it is fast and easy to navigate.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Bad battery, lot of junk software and bad pointing
on October 14, 2020
Posted by: Anonymous
from OR
Verified Purchase:Yes
I am disappointed with this P53 laptop for 3 reasons. I have been a loyal ThinkPad user for 20 years and have bought more than 8 ThinkPads in past. I usually get the latest and greatest at the time of purchase. This one was with Xeon processor, 128GB RAM and 3TB hard-drive. Firstly, the battery doesn't even last 3 hours. I know you might be saying it is obvious given Xeon processor, however I also had P51 in past with Xeon processor and it lasted at least 6-7 hrs. I don't do any gaming or media stuff and just wanted a professional high compute laptop for work. But I was shocked by how fast it ran out of battery even when I am not doing anything. Secondly, they bloated the OS with lot of junk software before shipping, which took me 2 days to un-install. Basically wasting my time. Some of those can't even be un-intstalled completely, thanks to Windows 10. Thirdly, thinkpads had always had Synaptics touchpad and stick. Now they suddenly changed to Elan Touch. User experience has been very bad. Unwanted flicks, unwanted clicks, shift in cursors etc. Then they started using Audio Mic from Synaptics, in which they don't have much experience. So audio is also nightmare, can't detect my bluetooth headset all the time. Anyways, for whatever reason, they decided to change vendors, add unwanted software to get money from junk software companies and reduce battery capacity is just not what I expected from Lenovo, which I thought will try to keep the reputation of old ThinkPad legacy.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, October 15, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. For your battery, please try utilizing some of the tools provided in this link https://support.lenovo.com/jp/th/solutions/ht063051.
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Additionally, please check out more options on our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Additionally, please check out more options on our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Sumit FNU
from Cleveland Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very heavy & Screen flicks in every 30 sec. I don't if its a fault or what. Need to connect to customer support, Considering the Processor, didn't find much difference while working with 1.1 GHz Processor, Now it looks not a good selection..
Response from lenovo.comBy Adrian_Lenovo, Customer Service, April 27, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. For screen flickering, please access these links https://support.lenovo.com/hn/en/solutions/ht501290 https://support.lenovo.com/hn/en/solutions/ht500364.
Also, for tips to improve performance, please refer to this link https://support.lenovo.com/us/en/solutions/msh500101. In addition, our Lenovo Vantage app allows you to update drivers and BIOS, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Also, please refer to our Technical Support team at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Also, for tips to improve performance, please refer to this link https://support.lenovo.com/us/en/solutions/msh500101. In addition, our Lenovo Vantage app allows you to update drivers and BIOS, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Also, please refer to our Technical Support team at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com