Customer reviews from lenovo.com
Lenovo - ThinkPad X395 13.3" Touch-Screen Laptop - AMD Ryzen 7 PRO - 8GB Memory - 512GB Solid State Drive - Black
Average customer rating
4.1 out of 5
4.1
(15 Reviews)
Open Ratings Snapshot
Rating breakdown 15 reviews
5 Stars
7
4 Stars
6
3 Stars
0
2 Stars
1
1 Star
1
85%of customers recommend this product. 
(
11 out of 13
)
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Customer Reviews for Lenovo - ThinkPad X395 13.3" Touch-Screen Laptop - AMD Ryzen 7 PRO - 8GB Memory - 512GB Solid State Drive - Black
Customer Rating
5 out of 5
5
Thinkpad x395
on March 16, 2021
Posted by: PT21
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great value for money. Powerful and lightweight. Great home laptop.
Written by a customer while visiting lenovo.com
Customer Rating
2 out of 5
2
Just buy a surface.
on October 27, 2019
Posted by: Xavier
from Canada
Verified Purchase:Yes
I want to like it, keyboard and pointing stick are great. Not worth anywhere close to MSRP and I paid less than half price. Fan squeaks, ram cannot be upgraded (only 5.91gbs), power buttons gets scratched very easily, screen has a weak frame, camera is only 720p, fingerprint reader is unresponsive, body is a fingerprint magnet, and the fingerprint reader is unresponsive. Regret the purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Nice, compact, sturdy
on December 8, 2019
Posted by: Nicolas Lefebvre
from Montreal, Qc
Verified Purchase:Yes
I wanted a reliable laptop for home use that I could also use for light gaming and for work related things. I wanted a laptop that was portable, had an IPS screen and had a good battery life. Here is what I picked FHD 300 nits screen, Ryzen 5 3500U, 16gb RAM with backlit KB.
From my experience, the screen was over saturated when I got it, but I could adjust it to more acceptable saturation. It is very clear and even after a little over 3 weeks, I am still shocked when I open it how good the screen looks.
The keyboard is a typical Thinkpad keyboard, so it is amazing; so is the track pad.
I have yet to hear the laptop other than where it is perfectly quiet around me and then again, I need to pay attention to it.
The laptop is sturdy and and feels built to last.
The speakers provide decent sound quality, but they are in an ultra-portable laptop, so you get what you expect.
The area where I am a little unsure is the battery life. I can easily get at least 4 hours of battery life with the screen around 75%, but I am far from the expected 8-10 hours. Admittedly, I have not tested it with a timer next to me, but I have used it for a few hours and I based myself on the % of battery left.
Other than that, I have not had time to play games, but based on what I see, it seems like the iGPU is a better than what I expected (and I expected it to be good).
I wish Lenovo did not limit the power consumption of the CPU and of the Vega 8 iGPU when plugged in, if that were the case, I might have gotten a 3700U. I fully understand why you want to lock it down when on battery, but not so much when plugged in. I also wished that the RAM wasn't soldered on the motherboard, but with the 16gb I got, it should be fine.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Laptop for everyday use
on December 25, 2019
Posted by: Varun G
from Montreal
Verified Purchase:Yes
Great laptop. Typical Thinkpad build quality. Battery life and display brightness could be much better.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Overall - very pleased.
on January 3, 2020
Posted by: Peter T
from Toronto, ON
Verified Purchase:Yes
great laptop.
battery does not last as long as expected between charges.
Otherwise, very pleased.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Light and does the job
on February 7, 2020
Posted by: Warren998
from Vancouver BC
Verified Purchase:Yes
lightweight and very good laptop. If you're planning on photo/video editing for heavy programming, this isn't for you.
But if you're looking to do productivity work like word, excel, web browsing etc. this laptop is amazing and very portable
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Happy with machine
on February 13, 2020
Posted by: LenovoFan
from Ottawa On
Verified Purchase:Yes
Quite happy with this machine. Battery life not as good as advertised but quite acceptable. Replaced an X220 which had a vastly superior keyboard experience and to my mind an easier on the eyes screen for long stretches of computing. My X220 was Rick solid and I’m hoping the same with this.
BTW got the AMD Ryzen 5 chip and quite happy with its performance.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Getting to know IT
on March 11, 2020
Posted by: Suesgotit
from Ste Anne des Plaines, QC
Verified Purchase:Yes
I love the new Thinkpad 365. It took a little while getting used to using a laptop instead of a desk top but all is good. My only disappointment is trying to register the product. I have made numerous phone calls to customer support and technical support as the form has not allowed me to open/update an account.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
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