Customer reviews from lenovo.com
Lenovo - ThinkPad X390 13.3" Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 512GB Solid-State Drive - Black
Average customer rating
4.7
(396 Reviews)
Rating breakdown 396 reviews
5 Stars
304
4 Stars
68
3 Stars
11
2 Stars
9
1 Star
4
95%of customers recommend this product.
(
298 out of
315)
Customer Reviews for Lenovo - ThinkPad X390 13.3" Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 512GB Solid-State Drive - Black
Posted by: Mali B
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love how compact this laptop is without being being a tablet. Despite the travel perfect size, the keyboard is still plenty roomy and I don’t feel cramped when writing long papers for research.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Valentino P
from VA
Verified Purchase:Yes
love my ThinkPad! Just what I needed to do what my "work from home" business. I only wish the built in photo/video camera had better quality.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Iluvgolf
from Allentown, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] My last Lenovo was a Tablet1, which did not perform well.
The X390 makes up for that. After reading all the reviews, it is exactly what I had anticipated. Sales answered all my questions and the purchase went smoothly.
My only suggestion is to better document where the user guide is and how to initiate the pre-loaded Windows. I signed up for the web 365 version by mistake and had to remove it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Gregg WUMC
from Buffalo, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awesome computer for the money, wish the outside was metal for durability though. A high performance laptop with HDMI out.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Long time ThinkPad owner
from Los Angeles, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not of the same quality as my T450s. The fan is noisy, the screen goes blank, then back on, the sound using headphones is poor, the keyboard feels cheap and the internet connection speed is often less than that of the T450s (why I don't know). Very disappointed.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, April 28, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. In regards to your fan, please access this link https://support.lenovo.com/us/en/solutions/ht077046. For wireless and WiFi concerns, please refer to this link https://support.lenovo.com/us/en/solutions/ht101634. Also, please utilize these links in regards to screen flickering https://support.lenovo.com/hn/en/solutions/ht501290 https://support.lenovo.com/hn/en/solutions/ht500364.
Our Lenovo Vantage app also allows you to update drivers and BIOS, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Additionally, we have an extensive portfolio of other products on our website. Please check out more options at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 855-253-6686.
Very Respectfully,
Adrian_Lenovo
Our Lenovo Vantage app also allows you to update drivers and BIOS, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Additionally, we have an extensive portfolio of other products on our website. Please check out more options at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 855-253-6686.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: BlueRey
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great workhorse, I did light software development with this tiny beauty. No problems at all sturdy as all my past Thinkpads is replacing a T440s.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: ShannonS
from Jackson, WY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect size. Lightweight. Good Battery Life. Powerful. Easy to use.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Mike T1
from Chapel Hill, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great. Easy to choose and compare online. Good product quality.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com