Customer reviews from lenovo.com
Lenovo - ThinkPad X390 13.3" Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 512GB Solid-State Drive - Black
Average customer rating
4.7
(396 Reviews)
Rating breakdown 396 reviews
5 Stars
304
4 Stars
68
3 Stars
11
2 Stars
9
1 Star
4
95%of customers recommend this product.
(
298 out of
315)
Customer Reviews for Lenovo - ThinkPad X390 13.3" Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 512GB Solid-State Drive - Black
Posted by: Lauren Dahl
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love my new laptop! Battery life is great, fast processing!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: SYang
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am pretty happy about the laptop. It provides great convenience from its compact design, and good performance with 10th generation Core i7 plus 16 GB memory. My laptop average time to boot up is about 10 second. The 512 GB SSD, which gives an actual size of about 460 GB, is enough for me.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Greg Evans
from NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great buy. Compact. Easy to carry around and take everywhere. Does everything I want to do. Very robust and sturdy. Love it
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: LAMI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Defective screen - The screen is poorly bonded to the display, causing light leakage in dark rooms.
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, June 28, 2019
Welcome to our Ratings and Reviews section!
Lenovo appreciates you taking the time to share your experience with the ThinkPad X390. We are truly sorry that the item that you received did not function as promised. We understand your disappointment and apologize for any inconvenience that this may have caused you. With regards to experiencing hardware issues, please contact our Technical support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!
Kind regards,
Courtnea_Lenovo
Lenovo appreciates you taking the time to share your experience with the ThinkPad X390. We are truly sorry that the item that you received did not function as promised. We understand your disappointment and apologize for any inconvenience that this may have caused you. With regards to experiencing hardware issues, please contact our Technical support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!
Kind regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Pernest
from Maryland, MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have and still use Thinkpad x240. I stayed with x series now that I need a change because I have found it to be the strongest for techy yet very reliable and potable. Using x390 is another level of potability as it has less weight. Another level of speed and reliability especially for my ICT work. I would recommend it any time.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Vikasgupta2k
from Greenwich, CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this laptop, perfect size and weight. Battery life is awesome.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Remote Working
Verified Purchase:Yes
[This review was collected as part of a promotion.] Thin, lightweight ThinkPad in comparison to older ThinkPads. Still has the ThinkPad sturdiness feel to it. Easy to use right out of the box, using to connect to 2 dual 27” monitors (needed extra cables for that) as well as work travel, everything works smoothly to get the job done (Internet access, emailing, work docs, excel spreadsheets, work software programs, video conferencing). Wish this had the turn swivel screen like my older one but understand the security the hinges bring. Purchased the. i7 16gb 510mb x390. It’s a keeper!
Written by a customer while visiting lenovo.com
Posted by: K2020B
Verified Purchase:Yes
[This review was collected as part of a promotion.] A very nice package. Multiple ways to interface (touchscreen, touchpad, mouse stick) is very nice. SSD provides a quicker boot process. Good battery conservation when in sleep mode.
My only concern is that the machine runs hot - generating a lot of heat.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com