Customer reviews from lenovo.com
Lenovo - ThinkPad X390 13.3" Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 512GB Solid-State Drive - Black
Average customer rating
4.7
(396 Reviews)
Rating breakdown 396 reviews
5 Stars
304
4 Stars
68
3 Stars
11
2 Stars
9
1 Star
4
95%of customers recommend this product.
(
298 out of
315)
Customer Reviews for Lenovo - ThinkPad X390 13.3" Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 512GB Solid-State Drive - Black
Posted by: Mohd Zahir
from Kuala Lumpur, Malaysia
Verified Purchase:Yes
[This review was collected as part of a promotion.] Thinkpad X390 is the extraordinary notebook i ever use. Thin, light, super fast and very nice keyboard when typing. Easy to carry anywhere with my small bag pack until sometime i did not realize there is notebook in my bag. Good design.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: CSS3
from Oakland CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far love this compact powerful laptop! It is even lighter than I expected, easy to use and versatile.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Wunique
Verified Purchase:Yes
Like this laptop except keyboard. FN & Control keys should be switched.
Written by a customer while visiting lenovo.com
Posted by: ArtC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've been very happy with my X390 purchase. It is snappy, light weight and a great overall laptop.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: meerkat901
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this laptop two weeks ago and so far am really enjoying it. It's lightweight and very portable, and still performs great.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: CYLT
from Houston, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Incredibly fast
Light weight
So far it is what I expected.
Light weight
So far it is what I expected.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
3
Great machine, but one major problem! (KEYBOARD!)
on June 20, 2019
Posted by: Dainius Grincevicius
from Philadelphia, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's like any other ThinkPad and that's what we (ThinkPaders) want in the first place.I was surprised by anti-glare touchscreen, how thin it is with a good response. You can't tell it's a touchscreen. It has all the necessary ports, lightweight and thin. I don't want anything thinner than this machine. However... the ThinkPad keyboard which we love so much on this model is not what you expect. Since we had to say goodbye to the "true ThinkPad" keyboard after *20 models, we had no option but get used to the new one, and after a while we did. But this one is not the right direction for Lenovo. Keys are to sticky, requires much more force and return of the keys after pressed is way too long. I am pretty disappointed. the keyboard is one of the reasons we spend over $1000 on ThinkPads. So please, keep this in mind. And as for battery, I don't think I have to tell anybody it's not even close to what is being advertised, cut the time in half, however still pretty good. The webcam cover even know is simple, it's a very nice addition. Since I always customize my ThinkPads and choose to remove webcams, this time i kept it.
I am ThinkPad user for nearly 20 years and hope to stay another 20
I am ThinkPad user for nearly 20 years and hope to stay another 20
I would recommend this to a friend!
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, June 26, 2019
Welcome to our Ratings and Reviews section!
Lenovo appreciates you taking the time to share your experience with the ThinkPad X390. We want to assure you that we take your feedback seriously. Good news or bad, comments from our customers help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. Battery life (and recharge times) will vary based on many factors, including system settings and usage. Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/jp/th/solutions/ht063051
If the issue persists, please contact our Technical support team at https://support.lenovo.com/us/en/ for further assistance. We want you to have a superior experience with our products and appreciate your business. Please let us know if this helps!
Kind regards,
Courtnea_Lenovo
Lenovo appreciates you taking the time to share your experience with the ThinkPad X390. We want to assure you that we take your feedback seriously. Good news or bad, comments from our customers help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. Battery life (and recharge times) will vary based on many factors, including system settings and usage. Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/jp/th/solutions/ht063051
If the issue persists, please contact our Technical support team at https://support.lenovo.com/us/en/ for further assistance. We want you to have a superior experience with our products and appreciate your business. Please let us know if this helps!
Kind regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Jbpatel22
from Birmingham,AL
Verified Purchase:Yes
[This review was collected as part of a promotion.] The best laptop I had ever used before this I am using dell but I had compared Lenovo is way better that it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com