Customer reviews from lenovo.com
Lenovo - ThinkPad X390 13.3" Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 512GB Solid-State Drive - Black
Average customer rating
4.7
(396 Reviews)
Rating breakdown 396 reviews
5 Stars
304
4 Stars
68
3 Stars
11
2 Stars
9
1 Star
4
95%of customers recommend this product.
(
298 out of
315)
Customer Reviews for Lenovo - ThinkPad X390 13.3" Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 512GB Solid-State Drive - Black
Posted by: RobbCol
Verified Purchase:Yes
[This review was collected as part of a promotion.] Well built, light weight pc. The quick bootup is appreciated and fingerprint scanner is must have utility.
Written by a customer while visiting lenovo.com
Posted by: wasim
from Dallas, TX
Verified Purchase:Yes
Fair performance
Was expecting more
No major improvement over x250 which was groundbreaking
Battery life inferior to x250
Written by a customer while visiting lenovo.com
Posted by: JudeDuah
from Starkville, Mississippi
Verified Purchase:Yes
[This review was collected as part of a promotion.] It functions excellently as previewed. It is my second time of using a Lenovo product and both have been great.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Rebekah G
Verified Purchase:Yes
[This review was collected as part of a promotion.] What a powerful little machine! I have always been 100% an Apple girl. All I have had the last 15 years has been iMacs and MacBook Pros. For my degree program I had to get a PC, I did a lot of comparisons before making the leap and I am very pleased with my purchase. She fast, the graphics are beautiful and she’s not cumbersome to travel with. Very satisfied with my purchase.
Written by a customer while visiting lenovo.com
Posted by: N Nawalage
Verified Purchase:Yes
[This review was collected as part of a promotion.] Quick and light but I struggle at times to open the laptop. Perhaps I've got fat fingers but getting the lid open seems difficult at times. I also worry that power socket may break after many uses as it seems flimsy.
Written by a customer while visiting lenovo.com
Posted by: ChinHui
from Kuala Lumpur
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very satisfied with the product for the price I am paying at mid range. It looks great and compact, even thinner than I have expected. I love the look of it and the i5 performance is much better and faster than I have experienced with my previous Lenovo that runs on a Raizen. No doubt the the images is not as sharp as my previous Lenovo laptop. But the anti glaring screen is much less strenuous on the eye especially after long usage time. The Lenovo Vantage is also something new that is exceptionally convenient and user friendly for updates. Now I feel secure using my laptop at all times. The battery life is was also amazingly good. I can now use the laptop for the whole day non stop with a single charge. Thanks Levono for making such a great laptop.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
3
solid; frustrating keyboard & locked memory
on September 15, 2020
Posted by: elias319
from iowa city, ia
Had this for almost two months; and it's a love-hate.
On the good side it's a solid performing laptop (both processing and the wireless), and the screen is great.
The frustrating part is the keyboard, which is becoming uncomfortable in the long run. The way they squeezed buttons on the right side is where I feel it. The keyboard of my older 12-inch X-series was almost a whole inch wider, so not sure why this bigger laptop had to go with narrower keyboard. Did not realize this would be a problem while I could still return it.
The other unfortunate bit is that memory cannot be upgraded.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 16, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please check out more options, including keyboards, on our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenvoo
Very Respectfully,
Adrian_Lenvoo
Written by a customer while visiting lenovo.com
Customer Rating
5
Had X240. Still works perfect! Now X390. Great!
on November 9, 2019
Posted by: Gilad Shay
from Mesa, AZ
Verified Purchase:Yes
Had X240. Still works perfect! Now X390. Great product!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com