Customer reviews from lenovo.com
Lenovo - ThinkPad X390 13.3" Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 512GB Solid-State Drive - Black
Average customer rating
4.7 out of 5
4.7
(396 Reviews)
Open Ratings Snapshot
Rating breakdown 396 reviews
5 Stars
304
4 Stars
68
3 Stars
11
2 Stars
9
1 Star
4
95%of customers recommend this product. 
(
298 out of 315
)
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Customer Reviews for Lenovo - ThinkPad X390 13.3" Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 512GB Solid-State Drive - Black
Customer Rating
2 out of 5
2
Poorly designed
on February 10, 2023
Posted by: Mike135
I use this laptop for work. I do not like it. There are three things that are just poorly engineered:
1. The hinges are too tight so cannot set the laptop on a desk and open it with one hand. You lift the whole laptop off the desk. This annoys me every time.
2. The heat exhausts out of the right side. If youre using a mouse, the laptop puffs hot air at your hand.
3. The Fn and Ctrl keys are places compared to most other laptops. You have to be conscious of this every time you use a hotkey.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_LenovoCustomer ServiceFebruary 13, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. To swap your 'Fn' and 'Ctrl' keys, please utilize this link https://support.lenovo.com/us/en/solutions/ht074187/.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Fastest machine ever!
on August 12, 2020
Posted by: Anonymous
from Delhi
Verified Purchase:Yes
[This review was collected as part of a promotion.] best machine ever purchased! Browing speed by far is the best I've seen.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Easy to use and perfect
on December 28, 2020
Posted by: Swetha Chiluka
from Houston
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s awesome and gorgeous ,easy to use and with lot of useful features
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Happy with this purchase
on January 24, 2021
Posted by: EricaP
from Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the ThinkPad 1 month ago and I'm very happy with it so far.
Easy to use, nice design, long lasting battery.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
ThinkPad user for 25 years
on November 19, 2019
Posted by: Federico Sarmiento
from Bogota
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excelent choice for those that look for a Widows&Intel lightweight laptop
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
perfect for study and office
on December 30, 2020
Posted by: Joey Jiao
from Lexington, KY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very impressed about this laptop. It is perfect for study and office. I like it a lot!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Solid, versatile machine (i7 10th gen., 16GB)
on June 2, 2020
Posted by: J Alex
from Des Moines, IA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is an excellent computer and checks all the boxes I was hoping it would. My primary uses are email, web, light photo and podcast audio editing. Coming from two previous X series Thinkpads, I was looking for something that was a highly portable, solid all around machine, with the flexibility to ramp up the processor for certain tasks and throttle back for lighter duty.
The 10th gen i7 does this easily. On lighter tasks, the cooling is silent. When you need power, it's there, and the fan is noticeable but not too loud. Construction is solid but not heavy, and the IO is good. IPS 1080 display is perfectly fine. The default 150% scaling made apps and icons a little too big for my taste. 125% is the sweet spot for me.
Quibbles: losing the full SD slot and Ethernet jack from my previous machines is frustrating, but almost every manufacturer is moving away from those. MicroSD on the back is really only useful for storage expansion. Keyboard takes some getting used to, not sure if it's the size or key tension or what. Lastly, when open, the rear flange of the display case near the hinge sits very close to whatever surface you have the machine on and scrapes easily, likely to scuff over time.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Highly recommend
on October 14, 2020
Posted by: Anonymous
Verified Purchase:Yes
Very happy with price for specifications and performance.
Written by a customer while visiting lenovo.com
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