Customer reviews from zlinekitchen.com
ZLINE - 30 inches - Externally Vented - Wall Range Hood - Black Painted
Average customer rating
4.7 out of 5
4.7
(353 Reviews)
Open Ratings Snapshot
Rating breakdown 353 reviews
5 Stars
277
4 Stars
53
3 Stars
14
2 Stars
3
1 Star
6
96%of customers recommend this product. 
(
287 out of 300
)
Best Buy Privacy Policy
Customer Reviews for ZLINE - 30 inches - Externally Vented - Wall Range Hood - Black Painted
Customer Rating
1 out of 5
1
on July 27, 2026
Posted by: Garry Roppolo
I am dead in the water with case number 01243240 case subject 01240781My initial contact was on July 17th I successfully submitted all asked for information and was sent confirmation of this on July 22nd and was told I would be contacted in 24 to 72 hours which now has been over 5 days ago with not another word. I have replied several times since this process started (please review) and suggested that we get this figured out as I leave the location of the installed hood for a out of state trip on Wednesday morning for 4 to 6 weeks. I have the installer on standby to complete the project and could facilitate his ability to gain access to the property to complete the repairs or replace said hood. I have registered this product for warranty coverage and I need your attention to this matter. This is turning into a nightmare.
Response from zlinekitchen.comBy ZLINE Kitchen and BathAugust 4, 2026
Hello Garry, thank you for your review. We truly appreciate your feedback, as it helps us better understand our customers' experiences and continue improving both our products and the service we provide. We sincerely apologize for the frustration and delay you've experienced with your range hood. After reviewing your case, it appears that our Customer Experience Team responded and requested additional information, but we have not yet received a reply. If you are able to respond to that email with the requested details, our team will be happy to continue assisting you and work toward a resolution as quickly as possible. We apologize again for this inconvenience, as we understand you are traveling. Your satisfaction is extremely important to us. If there is anything more we can do to assist, please don't hesitate to continue working with our team. Thank you again for taking the time to share your feedback and for choosing ZLINE.
Written by a customer while visiting zlinekitchen.com
Customer Rating
5 out of 5
5
Excellent Look
on June 8, 2026
Posted by: Craig
The range looks very nice and goes well with my cabinets. Easy to install and setup. The different size burners come in very handy, especially the simmer burner. The champagne bronze goes nice with white and makes it look like luxury.
Written by a customer while visiting zlinekitchen.com
Customer Rating
5 out of 5
5
Great 36” Range
on May 23, 2026
Posted by: Lisa Huff
Love the champagne bronze and matte stainless steel. It’s stunning.
Written by a customer while visiting zlinekitchen.com
Customer Rating
5 out of 5
5
Chefs delight
on April 19, 2026
Posted by: Carrie
It’s beautiful. Works great. Super happy. 5 stars
Written by a customer while visiting zlinekitchen.com
Customer Rating
3 out of 5
3
Its ok I guess
on April 5, 2026
Posted by: hothead_1938
Just got it installed. the transition piece was installed with a folded over gasket out of the box so I had to correct that, the flange the chimney lines up with on the hood is sharp as its poorly finished, cut my finger on it. Found a loose screw rattling inside, finally figured out that it fell out of one of the filters.
Unit came with missing install hardware (some washers and anchors) and came with too many screws for the transition piece that was already installed.
Works well though, the button function is also not great. the power button is a clock icon its not intuitive to a guest. it does have a timer but only 5 minutes and its not adjustable. the hooks the filters hang on by seem like there gonna bend really easily. I have an almost straight path out to the roof and anything past power 1 fan is pretty loud. Not sure I would by it again. family seems to like it.
But this house has never had a hood so it's better than nothing. My appreciation for the hood will increase as time passes and it hasn't broken.
Response from zlinekitchen.comBy ZLINE Kitchen and BathApril 21, 2026
Hello, thank you for taking the time to share your feedback—we really appreciate it. It’s great to hear the unit is working well overall, but we understand how frustrating some of those installation and design details can be. Your input is valuable and will be shared with our team as we continue to improve. If you’d like any assistance or have questions about your unit, our Customer Experience Team is available at zlinekitchen.com/contact. We’re happy to help!
Written by a customer while visiting zlinekitchen.com
Customer Rating
5 out of 5
5
Great features
on March 29, 2026
Posted by: House24
I bought this range in the black color and I’m so excited to put it to use it my new kitchen, I love the color and the hardware!
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com
Customer Rating
5 out of 5
5
Great range
on March 28, 2026
Posted by: Rajeev
Good looking range, works very well. I was sceptical given some of the reviews but it’s worth it. Paramount autograph edition satin.
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com
Customer Rating
5 out of 5
5
Beautiful Hood
on March 16, 2026
Posted by: csledbetter
We love the look of this hood with the stainless steel, matte white and champaign bronze finish. It replaced an over-the-range type microwave / hood combination which was huge and ugly and did not vent very well. The hood is now the eye-catching focal point of our kitchen
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com
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