Customer reviews from Newair
NewAir 33-lb Portable Ice Maker - Stainless Steel
Average customer rating
4.5
(413 Reviews)
Rating breakdown 413 reviews
5 Stars
298
4 Stars
68
3 Stars
13
2 Stars
11
1 Star
23
90%of customers recommend this product.
(
61 out of
68)
Customer Reviews for NewAir 33-lb Portable Ice Maker - Stainless Steel
Customer Rating
1
Brand new machine is not dropping ice!
on July 12, 2020
Posted by: Dizneyfanz
from CA
I was excited when this arrived. I plugged it in last night, turned it on, filled it with water, and it has never dropped ice. It's now been 24 hours and still no ice. I even drained it and refilled it with cold water. Still nothing. I was hoping for a better experience.
Response from NewairBy NewAir, Customer Service, July 13, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
4
So convenient!!!
on July 15, 2020
Posted by: Momma P
from Texas
I love having 2 sizes of ice. It’s so convenient and easy to make ice for dinners and parties.
Response from NewairBy NewAir , Customer Service, July 16, 2020
Thank you for the review and for sharing your thoughts about the NIM033SS00. We highly appreciate your feedback. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
1
Doesn't Work.
on August 1, 2020
Posted by: R mon2623
from San Clemente, CA
Did Work, At First, Then Gives False Reading, Does Not Make Ice.
Response from NewairBy NewAir, Customer Service, August 3, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
1
Not happy
on October 5, 2020
Posted by: Nanapami
from Beaumont, CA
Unit continues to shut off. The same issue was experienced by a friend.
Response from NewairBy NewAir , Customer Service, October 5, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit.. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit.. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Convenient ice
on October 20, 2020
Posted by: Awest
from Salt lake, Utah
This ice maker fits conviently on the counter and everyone in my family uses it. Fresh ice when you want it has been perfectly wonderful, especially to accommodate when my father-in-law comes to visit.
Response from NewairBy NewAir , Customer Service, October 21, 2020
Thank you for the 5-star review and for posting your comments in regard to this product NewAir Portable Countertop Ice Maker, 33 lbs NIM033BK00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Makes a lot of ice in very short time
on November 26, 2020
Posted by: Pepsie88
from NorthCarolina
This ice machine is the best. It is sharp looking on my counter and fits in very well with my appliances. It makes ice fast and the shape of the ice makes it easy to drink your beverage. I also like how quiet it is. Some times I have to check to make sure it's running.
Response from NewairBy NewAir , Customer Service, November 27, 2020
Hi, Thank you for taking the time to leave a review on your NewAir Portable Countertop Ice Maker. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great Product
on December 11, 2020
Posted by: carol02
from Flemington, NJ
The New Air Portable Ice maker I purchased I love. Had other Ice makers this one is great. Makes ice like it says and the product is just great.
Response from NewairBy NewAir, Customer Service, December 11, 2020
Hi, Thank you for taking the time to leave a review on your NIM033BK00 Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Fantastic product!
on December 23, 2020
Posted by: Mary81
from AustinTx
I received this Newair ice maker for a birthday present. It has been a great addition to my kitchen. It doesn't take up much room and I never have to worry I won't have enough ice.
Response from NewairBy NewAir , Customer Service, December 23, 2020
Thank you for the 5-star review and for posting your comments in regards to the NewAir NIM033BK00. We highly appreciate your feedback and we are glad to hear you are pleased with your NewAir ice maker. Thank you for choosing NewAir!
Written by a customer while visiting Newair