Customer reviews from Newair
NewAir 33-lb Portable Ice Maker - Stainless Steel
Average customer rating
4.5
(413 Reviews)
Rating breakdown 413 reviews
5 Stars
298
4 Stars
68
3 Stars
13
2 Stars
11
1 Star
23
90%of customers recommend this product.
(
61 out of
68)
Customer Reviews for NewAir 33-lb Portable Ice Maker - Stainless Steel
Customer Rating
5
Even better than I imagined
on October 13, 2019
Posted by: Nicole
from Poconos, PA
I absolutely love my NewAir Portable Countertop Ice Maker. Even though I have an ice-maker in my freezer, I have awful water so I could never hook it up. I can quickly make ice in my NewAir, then transfer it into the ice holder in my freezer! No more waiting hours for water to freeze in the old-fashioned trays. I fill it up with water in the morning when I'm working from home, then just transfer the ice every hour or so to the freezer. By the end of the day my entire bin is full and I'm good to go for a week. It's definitely worth the investment!
Response from NewairBy NewAir, Customer Service, October 14, 2019
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Written by a customer while visiting Newair
Customer Rating
4
Great for a man cave or she shed
on October 15, 2019
Posted by: sbailey
from Raleigh, NC
Works great. Easy to use and makes ice much quicker than a standard ice maker.
Response from NewairBy NewAir, Customer Service, October 17, 2019
Thank you for posting a review of your NewAir product!
Written by a customer while visiting Newair
Customer Rating
5
We love our NewAir Portable Countertop Ice Maker!
on October 29, 2019
Posted by: redheadmomblog
from Nipomo, CA
We received this ice maker to check out and we LOVE it!!! With our family of 8, I can't tell you how many times I've gone to get ice and it is all out. Never again with the NewAir Portable Countertop Ice Maker! Not only was it super easy to get going, but it is quiet, looks good and makes ice quickly. I love that it doesn't take a lot of room on our countertop either. This is great for holidays, entertaining, or just because. Plus, I love that it's portable - making it easy to take in our RV or boat.
Response from NewairBy NewAir, Customer Service, October 31, 2019
Hi,
Thanks for the 5-star rating! I am happy to hear that you are enjoying the product. Thank you for choosing NewAir!
Thanks for the 5-star rating! I am happy to hear that you are enjoying the product. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Fast and Easy To Use
on February 23, 2020
Posted by: Tony
from Salem New Hampshire
This portable ice maker has so many uses. It makes ice pretty fast and is super easy to use. I'm really lovin this product. Great job guys!
Response from NewairBy NewAir, Customer Service, February 24, 2020
Hi, thank you for your wonderful review! We are glad you enjoy using the NIM033BK00. We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
4
Nice!
on March 19, 2020
Posted by: mbonday
from Hampton, Va
Very nice ice maker. It makes ice really fast . I love the bullet ice cubes. Great customer service!
Response from NewairBy NewAir, Customer Service, March 19, 2020
Thank you for the review and for sharing your thoughts about the unit (NIM033BK00) and customer service provided. We highly appreciate your feedback. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Love it!
on April 1, 2020
Posted by: Lisa58
from Holden beach nc
Bought this about a month ago for our beach home. It is just what we were looking for in order to have ice during the times we are there. Couldn't be more happy with this unit.
Response from NewairBy NewAir, Customer Service, April 2, 2020
Thank you for the review and for sharing your thoughts about the NIM033BK00. We highly appreciate your feedback. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Jimmy Dat
from San Francisco, CA
Verified Purchase:Yes
My previous model had a capacity of 28 pounds, my new unit is 33 pounds. I guess I should not assume and need to ask questions. Even though the new units makes more ice, I have to keep filling it up with water more frequently, not because I am using more ice, rather the water storage is much less and the storage to hold the ice is less. Also, the ice lift unit broke after the second day, NewAir quickly sent me a new piece. Still waiting for the piece to arrive, not a problem. The unit is beautiful and makes great ice. One other item of note, the ice seems to melt much quicker than the previous machine, maybe I just need a larger unit?
Response from NewairBy NewAir, Customer Service, April 21, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Great customer service
on May 4, 2020
Posted by: Surfngal2
Hienifer was amazing!!! My ice maker stopped working and she helped me to check my warranty and is getting a new one shipped out to me. It’s awesome to find a company that stands by its products and its customers. Will definitely continue to purchase Newair products
Response from NewairBy NewAir, Customer Service, May 4, 2020
Awesome! I’m happy to hear that you are pleased with our customer service provided and thank you for posting your comments in regards to the NewAir NIM033BK00. Thank you for choosing NewAir!
Written by a customer while visiting Newair