Customer reviews from Newair
NewAir 33-lb Portable Ice Maker - Stainless Steel
Average customer rating
4.5
(413 Reviews)
Rating breakdown 413 reviews
5 Stars
298
4 Stars
68
3 Stars
13
2 Stars
11
1 Star
23
90%of customers recommend this product.
(
61 out of
68)
Customer Reviews for NewAir 33-lb Portable Ice Maker - Stainless Steel
Posted by: shabbychicboho
from Georgia, USA
Verified Purchase:Yes
I am the envy of all of my neighbors with my new portable countertop ice maker. I live in an apartment and they don't provide ice makers in our freezers so I always having to buy bags of ice. I have been using my ice to keep all of the mama's in my community hydrated when we're sitting outdoors, sipping on lemonade and watching all of the kids play. The ice maker makes 2 sizes, large and small and I love that it shuts down when it needs water or when it's full. I don't have to worry about it over flowing. I got white because I like a clean white look when it comes to appliances. This ice maker is easy to wipe off and keep clean looking, and it never shows fingerprints even though there is always someone looking in the top window to watch the ice being made. There is a basket enclosed which catches the ice so it's easy to just lift out and pour the ice into a container to store in the freezer, as well as a scoop to scoop out a glassful while it's being made. I am once again, a NewAir satisfied customer.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Customer Rating
4
So convenient!!!
on July 15, 2020
Posted by: Momma P
from Texas
I love having 2 sizes of ice. It’s so convenient and easy to make ice for dinners and parties.
Response from NewairBy NewAir, Customer Service, July 16, 2020
Thank you for the review and for sharing your thoughts about the NIM033SS00. We highly appreciate your feedback. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Gthopper
from Dayton, Ohio
Verified Purchase:Yes
Works great, makes 2 cups of ice every 5~6 minutes. Will maintain ice in the bin for about 2 hours before starting to melt.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the NIM033BK00.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the NIM033BK00.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: SB A
from Georgia
Verified Purchase:Yes
Bought this almost 1 year ago for office use and it works great with no complaints.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit NIM033BK00. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit NIM033BK00. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Best thing ever
on July 15, 2019
Posted by: Brittneykay
from Memphis, TN
When you think a countertop ice mater it sounds to good to be true. At least that’s what I thought. This ice maker has become by best friend. The ice takes only minutes to start making. I’m an ice chewer and the small cubes are perfect for chewing. The auto off when full feature is amazing and I love that it just reuses the water after the machine turns off. My kids even love the ice. It’s just push button and out of the box ready to use. I love this ice mater it’s a huge game changer.
Response from NewairBy NewAir, Customer Service, July 24, 2019
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Written by a customer while visiting Newair
Customer Rating
5
Love This Ice Maker!!
on June 21, 2019
Posted by: Atthefence
from Nauvoo, IL
I was so excited to receive this countertop ice maker. We used to buy bags of ice, because we go through so much. Between iced tea and iced coffees it amounts up to a lot of ice. This New Air Portable countertop Ice Maker sits in a corner on our countertop and makes ice for us all day long. I love how quickly it can make ice! Under about 7 minutes for the smaller size ice! Yes, you can choose large or small ice. I prefer small. It comes with a basket inside you can lift out and dump into a container to store in your freezer, or there is a small scoop and you can just scoop out what you need from the basket. Something else I really like is the lights that light up when the ice basket is full, or you are low on water. It takes approx. 3 bottles of water to fill to the Max. line and it makes a full basket of ice easily with that amount of water. There is a small plug underneath if you need to drain the extra water out. I highly recommend this ice maker.
Response from NewairBy NewAir, Customer Service, June 25, 2019
Thank you for posting a review on your NewAir product! Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
I did , buy again!
on January 3, 2022
Posted by: Regina
from Brownwood Texas
Verified Purchase:No
Have 2 newair ice machines had problem with 1 Service department sent a replacement, this ice machine make great ice & I'm very pleased that they were so nice & replaced it at their expense !
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product NIM033BK00. I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product NIM033BK00. I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting Newair
Posted by: Jamie45
from San Diego
Verified Purchase:Yes
I love ice. Decided to buy an ice maker and it was the best decision ever. I'm soooo happy with my purchase and the ice cubes are perfect when they come out. It's a must buy!!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the review and for sharing your thoughts about the NIM033BK00. We highly appreciate your feedback. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the review and for sharing your thoughts about the NIM033BK00. We highly appreciate your feedback. Thank you for choosing NewAir!
Written by a customer while visiting Newair