Customer reviews from Newair
NewAir 33-lb Portable Ice Maker - Stainless Steel
Average customer rating
4.5
(413 Reviews)
Rating breakdown 413 reviews
5 Stars
298
4 Stars
68
3 Stars
13
2 Stars
11
1 Star
23
90%of customers recommend this product.
(
61 out of
68)
Customer Reviews for NewAir 33-lb Portable Ice Maker - Stainless Steel
Posted by: Kristine
from Vancouver, Canada
Verified Purchase:Yes
Loving this ice machine! Have never run out of ice, and it replenishes quickly. Tastes great too. I also love the color and style. I have it white, and it matches my kitchen perfectly. Its a pure white color. I've had other ice machines, and for the first while the ice tasted funny, but not the case with this one. It was great with the first use!
Written by a customer while visiting Newair
Posted by: CLWALKER
from North Carolina
Verified Purchase:Yes
Love my ice maker. Perfect for camping in the the rv to keep everything cold.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you so much for your feedback on the Newair Product NIM033BK00. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you so much for your feedback on the Newair Product NIM033BK00. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great Product
on December 11, 2020
Posted by: carol02
from Flemington, NJ
The New Air Portable Ice maker I purchased I love. Had other Ice makers this one is great. Makes ice like it says and the product is just great.
Response from NewairBy NewAir, Customer Service, December 11, 2020
Hi, Thank you for taking the time to leave a review on your NIM033BK00 Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
FINALLY ICE ALL DAY with no trays
on August 18, 2021
Posted by: Gracie's papa
from Las vegas
Verified Purchase:No
I have been looking over various ice machine and I bought this due to the cost. I love this machine it pumps out 2 diff size ice cubes good for my coffee and soda habits. Very simple to use no noise.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIM033BK00. We highly appreciate your feedback and we are glad you enjoy using the unit. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIM033BK00. We highly appreciate your feedback and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great for Summer parties!
on June 27, 2019
Posted by: Schimiggy
from Seattle wa
Just got this and it's going to be perfect for my summer soirees! The machine is compact and very quiet. We hooked it up to our water supply easily and it was so easy to install. I also have a lot of food in the freezer so keeping my ice tasting fresh is important. I highly recommend it if you're looking to keep your ice away from all the smells in your fridge!
Response from NewairBy NewAir, Customer Service, June 27, 2019
Thank you for posting a review on your NewAir product!
Written by a customer while visiting Newair
Customer Rating
5
Love this ice machine !
on August 10, 2019
Posted by: Littlemsclaire
from Fort Irwin, CA
I have never thought I’d be so excited for a portable ice machine. It was so easy to assemble, you just have to take it out the box, clean/wipe the inside, plug it in then add water then in about 8mins you’ll get ice. There’s 2 sizes you can choose. Our ice machine recently broke so this is just so perfect!
I truly recommend this product! First time trying newair & I definitely can’t wait to get more of their products in the future!
I truly recommend this product! First time trying newair & I definitely can’t wait to get more of their products in the future!
Response from NewairBy NewAir, Customer Service, August 13, 2019
Hi, We are glad to hear you like the unit's features! Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Customer Rating
5
We like Newair's products
on March 23, 2022
Posted by: Janee2021
from Springfield, IL
Verified Purchase:No
My husband and I like Newair's ice makers. We have had three of them over a number of years. My husband uses it in his "man-cave" which makes it convenient for him.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NIM033SS00. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NIM033SS00. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Brent
Verified Purchase:Yes
NewAir Portable Countertop Ice Maker, 33 lbs. with 2 Ice Sizes - Stainless Silver
Select a rating below
★★★★★
★★★★☆
★★★☆☆
★★☆☆☆
★☆☆☆☆
Your review
It is so noisy when it is making ice, i can hardly hear on the phone when i am using it.If
i would of know it was like this i would not of bought it. I would trade for a different kind and model if that was possible.
Quality insights are 2-3 sentences long.
Review title
Very noisy ice maker
SUBMIT
Select a rating below
★★★★★
★★★★☆
★★★☆☆
★★☆☆☆
★☆☆☆☆
Your review
It is so noisy when it is making ice, i can hardly hear on the phone when i am using it.If
i would of know it was like this i would not of bought it. I would trade for a different kind and model if that was possible.
Quality insights are 2-3 sentences long.
Review title
Very noisy ice maker
SUBMIT
Response from NewairBy NewAir, Customer Service, February 4, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair