Customer reviews from Newair
NewAir 33-lb Portable Ice Maker - Stainless Steel
Average customer rating
4.5
(413 Reviews)
Rating breakdown 413 reviews
5 Stars
298
4 Stars
68
3 Stars
13
2 Stars
11
1 Star
23
90%of customers recommend this product.
(
61 out of
68)
Customer Reviews for NewAir 33-lb Portable Ice Maker - Stainless Steel
Customer Rating
5
Makes ice fast!
on January 29, 2021
Posted by: Kyle15
from Twin lake mi
I bought this about a year ago, it has made I’ve perfectly as described. It stopped working and they are sending me a new one to replace it since it was in the year period, very easy to work with and great customer service.
Response from NewairBy NewAir, Customer Service, January 29, 2021
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: mbonday
from Hampton, Va
Verified Purchase:Yes
Very nice ice maker. It makes ice really fast . I love the bullet ice cubes. Great customer service!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the review and for sharing your thoughts about the unit (NIM033BK00) and customer service provided. We highly appreciate your feedback. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the review and for sharing your thoughts about the unit (NIM033BK00) and customer service provided. We highly appreciate your feedback. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
easy to use
on June 29, 2020
Posted by: roy the ice man
from monterey park cal.
got this about three weeks ago and works great for my needs
Response from NewairBy NewAir, Customer Service, June 30, 2020
Thank you for the 5-star review and for sharing your thoughts about the NewAir NIM033BK00. I am happy to hear you love the unit features. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Ice addiction
on March 21, 2022
Posted by: Shey
from DFW TEXAS
Verified Purchase:No
I bought this machine in 2021 once I realized I was spending between 20 to 50 a months on sonic ice. I was skeptical at first because I had now idea what bullet ice was and I really wanted the crushed or nugget ice. This one was more affordable for me so I got it now I love it. It's convenient to sit on my counter next to my water dispenser it's not loud and makes a good amount of ice quickly. I would definitely recommend
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this product NIM033SS00. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this product NIM033SS00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5
I would buy this product again
on May 27, 2022
Posted by: Jamie
from Birmingham, Al
Verified Purchase:No
I use this product on a daily basis. It's a great product. Customer service is good too. Any problems I have ever had, they handled efficiently.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIM033SS00. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIM033SS00. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Loved this ice maker
on February 21, 2023
Posted by: J.Liz
from Okinawa, Japan
Verified Purchase:No
I really enjoyed how soft ice is. Great ice maker.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5
A must in my Kitchen !
on June 19, 2019
Posted by: Nelia
from Los Angeles CA
OH my ! Where to start I am totally in love with this compact ice maker machine from Newair usa ! It is simply a jewel in my kitchen it is soooo small and Compact and yet so powerful it made ice cubes in like 6 minutes it's insanely fast doesn't take that much room and it doesn't make any noise it's just perfect for the hot days of summer coming up I already made some raspberry iced tea and my son loves his soda over ice ! Next I am making some iced coffee since I am a coffee addict ! It is also so easy to use and it's always good to have some ice handy and ready in a few minutes especially if you have some people coming over for a few drinks ! Wow ! I am sooooo in love with it !
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Response from NewairBy NewAir, Customer Service, June 25, 2019
Hi, We are glad to hear you like the unit's features! Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Nice!
on March 19, 2020
Posted by: mbonday
from Hampton, Va
Very nice ice maker. It makes ice really fast . I love the bullet ice cubes. Great customer service!
Response from NewairBy NewAir, Customer Service, March 19, 2020
Thank you for the review and for sharing your thoughts about the unit (NIM033BK00) and customer service provided. We highly appreciate your feedback. Thank you for choosing NewAir!
Written by a customer while visiting Newair