Customer reviews from Newair
NewAir 33-lb Portable Ice Maker - Stainless Steel
Average customer rating
4.5
(413 Reviews)
Rating breakdown 413 reviews
5 Stars
298
4 Stars
68
3 Stars
13
2 Stars
11
1 Star
23
90%of customers recommend this product.
(
61 out of
68)
Customer Reviews for NewAir 33-lb Portable Ice Maker - Stainless Steel
Customer Rating
5
Works great!
on May 5, 2021
Posted by: mindy68
from Tiffin, OH
This product works great, you are able to choose 2 different size cubes, makes ice fast.
Response from NewairBy Newair , Customer Service, May 5, 2021
Thank you for the 5-star review and for sharing your thoughts about the NIM033BK00.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Recommend this ice machine!
on May 5, 2021
Posted by: brushcreek
We have been so happy with this NewAir portable Ice Maker! It is amazing how fast it makes ice, and keeps up with your daily needs. When the bucket is full, we sometimes add it to our broken ice maker in our freezer (which will still dispense), and stock up for days of heavier usage, like when we have company. As others have mentioned, the ice is "wetter" than you would expect, so if you store it in the freezer, be sure to stir it up first, to keep it from sticking into a ball. Also, the holding bin is not temperature controlled, so do not expect your ice to sit in the machine for hours without melting. If it does melt, the ice machine will kick back on and continue to make more ice. The machine itself is small and sleek enough to sit on a counter, but be sure to allow space around it for ventilation, and also at the top in order to open it for extracting the ice and re-filling the chamber. It is very easy to operate and clean, with a simple plug for drainage. Another great feature is the excellent customer service! After months of enjoying an unlimited supply of ice, our machine developed an issue with the delivery tray. I contacted customer service and they promptly responded to my inquiry, and a replacement is on its way. NewAir stands by its warranty with no hassles!!! I would order from NewAir again in the future.
Response from NewairBy Newair , Customer Service, May 5, 2021
Thank you for posting your comments in regards to your NIM033SS00. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5
Love it !
on May 7, 2021
Posted by: Lisa D
from Plymouth, Ct
Bought this as a gift for my husband and he is so happy with it . It makes loads of ice very quickly and efficiently. Very useful item especially for a party .
Response from NewairBy Newair, Customer Service, May 9, 2021
Thank you for the 5-star review and for sharing your thoughts about the NIM033SS00.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Amazing ice maker with customer service to match!
on May 13, 2021
Posted by: Sheenah
from United States
This ice maker is amazing! It makes two different size ice cubes, the shape makes them easy to fit into our stainless steel water bottles. My family has had this ice maker for nearly a year now. It makes ice quickly, quietly and it looks nice sitting on the counter. We had an issue with the unit, contacted customer service, and they responded quickly and fixed the issue. With an outstanding ice maker and outstanding customer service you can’t go wrong. If you’re on he fence about purchasing this ice maker, go for it!
Response from NewairBy Newair, Customer Service, May 13, 2021
Thank you for the 5-star review and for sharing your thoughts about the NIM033SS00.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Perfect Size!
on May 13, 2021
Posted by: Andrea1111111222222
from Detroit, MI
This is the perfect size for the counter top in my classroom! My students love how quickly the machine makes ice, and we are all drinking more water!
Response from NewairBy Newair , Customer Service, May 13, 2021
Thank you for the 5-star review and for sharing your thoughts about the NIM033BK00.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Love it, perfect for parties
on May 14, 2021
Posted by: IceLover2003
from California
I purchased the ice maker for when we have friends and family over and also my family loves ice! I am so happy with how the ice tastes and looks. It also produces enough ice for a party! We love the ice maker and will be using it a ton this summer. It’s super user friendly too which is nice!!
Response from NewairBy Newair, Customer Service, May 16, 2021
Thank you for the 5-star review and for sharing your thoughts about the NIM033BK00.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Excellent Product and Service
on May 18, 2021
Posted by: Happy in New York
from Upstate, New York
I received my Newair Portable Ice Maker as a gift from my son and what a wonderful gift it has been. My wife and I have a large family and entertain frequently, this has been a Godsend. Extremely easy to use and maintain. It's also very attractive on our bar, very quite and makes ice in five to seven minutes. First time "Newair" customer and would highly recommend it to everyone.
As a bonus, I recently had a question and contacted Customer Service (Anthony) extremely helpful, friendly and professional.
As a bonus, I recently had a question and contacted Customer Service (Anthony) extremely helpful, friendly and professional.
Response from NewairBy Newair, Customer Service, May 19, 2021
Thank you for taking the time to leave a review on your unit. We are delighted to hear you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Ice ice baby
on June 8, 2021
Posted by: Great escape
from Beach haven nj
We just love our portable ice maker
What a game changer ... no more running out to the wawa quick check for bags of ice !
Highly recommend this model
Looks sleek and modern on your counter !
Don’t hesitate to buy one !
What a game changer ... no more running out to the wawa quick check for bags of ice !
Highly recommend this model
Looks sleek and modern on your counter !
Don’t hesitate to buy one !
Response from NewairBy Newair , Customer Service, June 8, 2021
Thank you for posting your comments in regards to your NIM033BK00. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing Newair.
Written by a customer while visiting Newair