Customer reviews from Nespresso USA
Nespresso - CitiZ&milk by Breville - Silver
Average customer rating
4.8
(540 Reviews)
Rating breakdown 540 reviews
5 Stars
448
4 Stars
73
3 Stars
12
2 Stars
5
1 Star
2
98%of customers recommend this product.
(
52 out of
53)
Customer Reviews for Nespresso - CitiZ&milk by Breville - Silver
Customer Rating
5
Efficient, delicious, and looks great
on February 23, 2023
Posted by: Brewing in Virginia
from Virginia
[This review was collected as part of a promotion.] This is our four Nespresso machine purchase and we are very pleased with it. It's fast, efficient, makes a great espresso and lungo, and looks smart on our countertop. It's worth every penny.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love
on March 7, 2025
Posted by: thaop17_614
I love it. Making very good coffee. Smooth, strong aroma. Compact and easy to clean. I love it. Making very good coffee. Smooth, strong aroma. Compact and easy to clean.
Written by a customer while visiting influenster.com
Customer Rating
5
Sweet Design. Delicious Coffee
on June 6, 2022
Posted by: Gaylie
from Seattle, WA
This is my second Citiz machine and it is perfect for me. It’s slim design takes up little space in a small kitchen while still functioning really well in making delicious coffee. I would order it again and have recommended it to friends. Really appreciate Nespresso’s recycling plan for their pods, making their system sustainable environmentally.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love everything about it
on February 4, 2023
Posted by: David
from St Petersburg, Florida
I bought this machine and I absolutely love it 🥰. My only issue is that I recently moved and the movers lost the drip tray and cracked the lid on the cup on the side. Are there replacements that you are able to purchase?
I would recommend this to a friend!
Response from Nespresso USABy Savoeurn D., Customer Service, February 8, 2023
Thank you for your review, David. We certainly want your Nespresso experience to be special and exactly to your satisfaction. Nespresso machine spare parts are available for purchase exclusively through Nespresso toll-free number, 800-562-1465 where we are available 24 hours a day, 7 days a week. These orders are placed over the phone to ensure that you’re receiving the correct part, as there are a variety of Nespresso machine types and models. We look forward to speaking and assisting you soon. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Nespresso Machine
on December 19, 2019
Posted by: tomx
from ithaca
[This review was collected as part of a promotion.] I absolutely love this machine. The frother is a great addition to it and I use it everyday. Super easy to use, and it works great and makes high-quality coffee in less than a minute. It's much better than comparable products and it looks high quality. It looks great on my counter and takes up the perfect amount of room. I highly recommend this product to others.
Pros: High Quality Machine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Barista quality
on December 20, 2019
Posted by: Cclo9
from Minneapolis
[This review was collected as part of a promotion.] I have been using this machine now for several days and I don’t ever want to switch back! The machine makes barista quality drinks that taste like an expensive coffee drink. I like having this conveniences in my own home where I don’t need to run out to buy a coffee.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Too Expensive
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So in love!
on December 20, 2019
Posted by: Anonymous
from Oklahoma City, OK
[This review was collected as part of a promotion.] I am so incredibly in love with this product. It is easy to use, made of quality parts and makes fabulous espresso! It is sleek and stylish enough to leave on the counter top and it is the first thing I offer guests when they come to my home. This quickly makes you your drink, whips milk like a dream and is easy to clean. WE LOVE IT!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Coffee!!
on December 21, 2019
Posted by: Amjon
[This review was collected as part of a promotion.] As a mom I drink a lot of coffee. I’ve had 3 coffee makers over the last 2 years and this one is my favorite! From single serve to multi cup, this makes the best cup of coffee. I enjoy the updated looks of the machine and coffee pods. The variety of options of pods is multiple.
Pros: Convenient, Wide variety of capsule brands to choose from
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA