Customer reviews from Nespresso USA
Nespresso - CitiZ&milk by Breville - Silver
Average customer rating
4.8
(547 Reviews)
Rating breakdown 547 reviews
5 Stars
452
4 Stars
75
3 Stars
13
2 Stars
5
1 Star
2
98%of customers recommend this product.
(
53 out of
54)
Customer Reviews for Nespresso - CitiZ&milk by Breville - Silver
Customer Rating
5
A whole lot of Lattes
on December 30, 2022
Posted by: ILOVEALATTE
from St. Louis, MO
[This review was collected as part of a promotion.] I bought my first machine in 2009, and have used it and used it and used it. Finally,
after this much time, it stopped working correctly. That's when I decided that we HAD to get a replacement. We loved our previous CitiZ&Milk, so got another one. We already love it! They have improved a few things, and we're very happy with our replacement! Thanks!
after this much time, it stopped working correctly. That's when I decided that we HAD to get a replacement. We loved our previous CitiZ&Milk, so got another one. We already love it! They have improved a few things, and we're very happy with our replacement! Thanks!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Literally makes my day
on December 30, 2022
Posted by: Strawbs
from Clark, NJ
[This review was collected as part of a promotion.] I just upgraded my machine after 9 years. That first cup each morning, Literally makes my day. I talk about this product to anyone who will listen. RUN to purchase this machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Lovely little powerhouse!
on January 16, 2023
Posted by: Laura5
from Palm Desert, CA
[This review was collected as part of a promotion.] We previously had a large Nespresso machine & wanted a newer version so we purchased the CitiZ. It’s fantastic! It takes up very little counter space, is easy to operate & the milk froth et produces barista grade results. Very happy with our choice!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Live it
on February 2, 2023
Posted by: Me
from WA
[This review was collected as part of a promotion.] Exceptional machine. Just wish it made coffee hotter. Same issue with Lattissima.
I would recommend this to a friend!
Response from Nespresso USABy Katherine T., Customer Service, February 3, 2023
Thank you for your review. We recommend pre-heating your cup by running 1-2 empty shots of espresso water through the machine before use. Then, brew your capsule using the pre-heated cup. If you have any additional questions or encounter any additional heating issues with your Citiz&Milk machine, please contact us at 800-562-1465. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
My new favorite machine!
on April 11, 2023
Posted by: mmd530
from Los Angeles, CA
[This review was collected as part of a promotion.] I am so glad I went with the CitiZ machine! It works like a charm and hasn't had any hiccups I've had to address thus far. I was a little worried about having the detached milk frother, but it's so easy and effective it doesn't bother me at all.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My dream coffee machine
on May 4, 2023
Posted by: Michelle177
from Melrose, MA
I can't live without it. It's so reliable and perfect in every other way..
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The best machine!
on October 22, 2022
Posted by: 1pilikia1
from Hawaii
This is my second Citiz machine.
A perfect home espresso, cappuccino
machine! ( my first machine is still in service at an undisclosed location!)
The machine looks great and makes great coffee!
Plus Nespresso recycles the used pods at no cost to us!
A perfect home espresso, cappuccino
machine! ( my first machine is still in service at an undisclosed location!)
The machine looks great and makes great coffee!
Plus Nespresso recycles the used pods at no cost to us!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
8 years
on November 27, 2022
Posted by: Sandy
from Dunkirk MD, USA
8 years old. Still works great. I use only filtered water in it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA