Customer reviews from Nespresso USA
Nespresso - Breville Pixie Espresso Machine with 19 bars of pressure - Electric Titan
Average customer rating
4.7
(648 Reviews)
Rating breakdown 648 reviews
5 Stars
509
4 Stars
85
3 Stars
38
2 Stars
4
1 Star
12
88%of customers recommend this product.
(
138 out of
157)
Customer Reviews for Nespresso - Breville Pixie Espresso Machine with 19 bars of pressure - Electric Titan
Customer Rating
5
Excellent Machine
on March 28, 2022
Posted by: Barbara
from New York
It takes a little steadiness to pull the lever up and down. But this original machine makes consistently good espresso.
I would recommend this to a friend!
Response from Nespresso USABy Devyn W., Customer Service, March 30, 2022
Thank you for your kind review, Barbara. We are delighted to learn that you are enjoying your Pixie machine. Our machines come with a lifetime of troubleshooting assistance. Please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides Should you ever require additional assistance, please contact us via our toll-free number 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Happy college student
on August 10, 2022
Posted by: Vi059
[This review was collected as part of a promotion.] I received my pixie as a gift and I absolutely love it. It’s so fast and easy to use I can (and typically do) use it half it asleep. It’s small enough to keep on the counter. It’s already saving me a ton of money not going to get coffee every morning. And since it’s so fast I always have time to make a latte even if I’m running late for class
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Poor design features but coffee is good
on March 10, 2023
Posted by: Chloe
from Atlanta, GA
[This review was collected as part of a promotion.] It makes great coffee from the pods which is the important part. However, there are a few design features that are annoying. The water reservoir tank must be put on bottom first but you also need to snap in hooks on the back - they don’t fit without a good push of force. Second, the drip tray leaks ALL over the counter at a certain point. I rinse it once a week so not sure why. Lastly, wider mugs will not work with the tray/flap design.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., Customer Service, March 13, 2023
Thank you for your review, Chloe. We certainly share in your frustration, and hope you know that we're always here to help. Your machine should not be leaking, and we advise that you call us directly for comprehensive troubleshooting with a machine expert. We are available 24 hours a day, 7 days a week at 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Looks Cheap
on March 16, 2025
Posted by: jazz09
from New York, NY
Looks ugly and cheap. The original design was much better
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara, Customer Service, March 19, 2025
Thank you for your review. We understand the Pixie machine doesn’t meet your expectations. We offer a 30 day return policy from the day you purchased your machine. Your machine also comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562—1465. Our Machine Experts would be pleased to assist with any concerns or questions you have with the machine. We look forward to providing you with the best resolution.
Response from Nespresso USABy Blake, Customer Service, March 17, 2025
Thank you for your honest review, jazz09. We are sorry to learn that the new design of your Nespresso Pixie is not meeting your expectations. Your Nespresso Pixie machine comes with a one-year warranty and lifetime troubleshooting assistance via our toll-free number, 1-800-562-1465. We have documented your feedback and shared it with the appropriate teams for review. Additionally, if you would like to provide further specific feedback or speak with one of our Coffee Specialists about the features of other Original machines that may better suit your needs, we are available 24 hours a day, 7 days a week for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect Cup of Espresso
on December 19, 2019
Posted by: garage white
[This review was collected as part of a promotion.] The Nespresso - Pixie Bundle is a great addition to my kitchen. First, this espresso maker is smaller than many so it fits easily onto my kitchen counter. Next, the Nespresso is so simple to use; all it requires is water, a pod and a simple press of a button and you have a delicious fresh cup of espresso. The bundle also comes with a milk foamer (for, examples, lattes) and, amazingly, it can foam cold or hot milk. I am enjoying hot and cold lattes from the comfort of my home. Delicious and convenient.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Product!
on December 21, 2019
Posted by: webmom
from Annapolis, MD
[This review was collected as part of a promotion.] I was sent a Nespresso-Pixie Bundle to try. It is so easy to use and makes excellent coffee and espresso. Nespresso offers a wide variety of flavors, both caffeinated and decaffeinated. The coffee capsules are recyclable.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing espresso
on December 21, 2019
Posted by: Chrissyymakeup
from Columbus, ohio
[This review was collected as part of a promotion.] This really is such an amazing product. Easy to follow instructions, easy cleanup. This makes perfect, smooth espresso with a nice crema. I’m impressed by the speed of it as well. It pumps out the shot or lungeo very quickly. I’m not sure I can rave about this enough. Get it!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Lot's of parts and boxes for coffee...
on December 23, 2019
Posted by: Douger241
from Austin, Texas
[This review was collected as part of a promotion.] Was hoping to gift this to a grandparent for a birthday. Should be much easier to work than a drip coffee maker. Sleek and sturdy design, there are just a lot of parts and boxes that come with the packaging. Overall, this is a good brand, but didn't get a good feel for this model
Pros: Convenient, Wide variety of capsule brands to choose from, Appealing Design
Cons: Water tank is too small, Bulky
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA