Customer reviews from bestbuy-ca
Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i3 - 4GB Memory - 128GB SSD - Device Only - Platinum
Average customer rating
2.4
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
3
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
5
17%of customers recommend this product.
(
1 out of
6)
Customer Reviews for Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i3 - 4GB Memory - 128GB SSD - Device Only - Platinum
Customer Rating
1
La Crosse
on January 2, 2022
Posted by: Daniel
from Montreal
Ils montre le surface avec clavier et tout et quand tu te rend la tu réalise que finalement juste le surface sans rien du tout alors tu vas rajouter extra 300$ pour avoir le restant de l’image
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2
No keyboard
on November 30, 2021
Posted by: Chris
from Winnipeg
It’s disappointing that most of the product photos show the keyboard but it is not included with the unit in the box.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
I have this computer it’s terrible.
on November 17, 2021
Posted by: Julia
from Alberta
My employer provided this computer and it overheats. There is no fan and that’s a problem.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Surface Pro 4 User - Last Microsoft Purchase Ever
on October 6, 2020
Posted by: Rob
from Oakville
I bought a Microsoft Surface 4 Pro for my wife at the end of 2016. Not quite 4 years later, the battery won't hold a charge for more than an hour. I called Microsoft to get a new battery and the response was to pay $600 to get a refurbished Surface 5 - presumably with a new battery.
Call me old fashioned, but when I get a laptop I assume that a battery is replaceable: I've been able to buy battery replacements for just about every brand on the market. My Lenovo workstation laptop (about the same money but about twice as old - 2012), still has the same battery and still working pretty well. Fact is, I can easily get replacements from Lenovo and a number of 3rd parties.
For those thinking a surface is a good technology investment, I would consider the longer term costs. All those 3rd party reviews saying the surface was the best value versus technology, do not take into account all the on-going on costs and or peripherals that are priced at a serious premium. The TCO was not even close to my much older workstation and it certainly does not perform as well either.
< 4 years later, I'm looking for a new laptop; it will certainly not be a surface; or any other MS product.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Excellent produit !
on September 5, 2020
Posted by: Pat
from Pierrefonds, Montréal
J'aime beaucoup cette petite machine que je peux utiliser tantôt comme ordinateur de bureau (avec le clavier Brydge 12.3), tantôt comme tablette pour divertissement! Une petite merveille!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Don't waste your money
on April 22, 2020
Posted by: D
from BC
Easily the worst product I have ever purchased. Can't run any program properly without the system crashing. Can't even open word documents properly. Don't waste your money on this.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Livening the unit.
on January 25, 2020
Posted by: J
from Taber
Nice and bright, fairly quick, used for online accounting. Also, runs halo and mine craft. The stylus worked great but the tip failed within the first week. I bought the keyboard and a mouse so it’s effectively a laptop at this point. I also stuffed in a miniature memory card too. All in all, quite happy with it except for the stylus.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Good value
on January 22, 2020
Posted by: Janelle
from NE Calgary
Really happy with my purchase. I find that for it'a price, it is a steal. Also, my purchase experience with ATB was convenient and the employee was very helpful.
Written by a customer while visiting bestbuy-ca