Customer reviews from ring.com
eero - AC Dual-Band Mesh Wi-Fi 5 System (3-Pack) - White
Average customer rating
4.8
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
85
4 Stars
10
3 Stars
3
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
92 out of
92)
Customer Reviews for eero - AC Dual-Band Mesh Wi-Fi 5 System (3-Pack) - White
Customer Rating
5
Resolved our issues
on December 11, 2019
Posted by: sammie79
from Ohio
[This review was collected as part of a promotion.] We recently purchased a 2300 sq ft home and found out rather quickly that the bedroom areas of the home had wi-fi issues especially when my children were on their tablets playing games, it was slow to load or would as my children call it watching the wagon wheel go round. I tried moving the modem from one area to another with basically no improvements. Since hooking up the Eero all the frustrating wi-fi issues no longer exist. Getting the Eero setup was a simple process I downloaded the app to my android phone, registered my information and followed the onscreen directions. The app can do a number of things from speed tests to seeing what devices in the house are connected. I can even pause connections, which comes in handy when there are kids in the house using devices. Highly recommend if you have wi-fi issues.
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
3
Ok wireless setup
on December 12, 2019
Posted by: Remsgirl05
from Sealy, TX
[This review was collected as part of a promotion.] I have used this product for over a month. We actually got kicked off more than we did without the eero.
Pros- quick and easy setup, only a power cord needed, control devices on the internet.
Pros- quick and easy setup, only a power cord needed, control devices on the internet.
Cons- getting kicked off more than being able to use it.
I would recommend this to a friend!
Response from ring.comBy Alexis, Ring, September 20, 2023
Hello Remsgirl05,
Thanks for taking the time to share your feedback regarding your new Eero device. In this case, we suggest that you navigate to Eero’s support page, which can be found here: https://support.eero.com/hc/en-us/categories/201150616-Troubleshooting. If you need additional support, please reach out to their customer service team: https://support.eero.com/hc/en-us/articles/207376426-How-do-I-contact-eero-support-.
Thank you,
Alexis with Ring
Thanks for taking the time to share your feedback regarding your new Eero device. In this case, we suggest that you navigate to Eero’s support page, which can be found here: https://support.eero.com/hc/en-us/categories/201150616-Troubleshooting. If you need additional support, please reach out to their customer service team: https://support.eero.com/hc/en-us/articles/207376426-How-do-I-contact-eero-support-.
Thank you,
Alexis with Ring
Written by a customer while visiting ring.com
Customer Rating
5
Fastest internet we've had!
on December 12, 2019
Posted by: dbaumannjr
from St Charles, MO
[This review was collected as part of a promotion.] I installed this a few weeks ago hoping to eliminate some "dead" spots in our 2400 square foot house. I installed one Eero on each floor, and man - we get terrific bandwidth (150Mbps minimum!) all over the house now. No "dead" spots at all. There's great parental controls too!
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
5
Great Product
on December 16, 2019
Posted by: Teecup5
from Georgia
[This review was collected as part of a promotion.] The Ring Eero is an amazing router product and I was so amaze on how well this product works. After hooking up the Eero Router in different areas of my household I was such in disbelief because, how well the ring eero works. To assemble the product was very easy, it don't take long at all. Nonetheless, a great wifi product that will help with the nature of with so many device being use at one time. Even in my home with many devices from laptops, tablets, and game systems and many more, it help out so much with doing things that would take
forever to to. Overall, I will definitely recommend this product. Such a amazing Ring Eero Router.
forever to to. Overall, I will definitely recommend this product. Such a amazing Ring Eero Router.
Written by a customer while visiting ring.com
Customer Rating
5
Great Wifi coverage
on December 20, 2019
Posted by: ignac100
from Ohio
[This review was collected as part of a promotion.] This is by far the simplest wifi solution I've ever installed. The smartphone app is top notch and makes it easy to add each Eero device to your network. Also, you can browse and see which of your network devices are connected to each Eero device and reserve IP addresses. I have one Eero device in each of the 3 floors of my house and coverage has been great. One curious thing is the lack of a desktop/browser app, which means the only way to make changes is through a smartphone. Overall, I highly recommend Eero.
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
5
Awesome!
on December 20, 2019
Posted by: Wonkychez
from Pittsburgh
[This review was collected as part of a promotion.] The app you download to help set this up was great. It was clear and easy to use, one of the best features was it tells you where to move the depending on placement and signal strength. Once we set it up we were really pleased with how strong the signal. Our house is 3600 square feet and three floors, we have no issues getting a good signal anywhere. Great product!
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
4
Pretty good.
on January 1, 2020
Posted by: Dache
from Austin, TX
[This review was collected as part of a promotion.] I’ve used a lot of routers. These are really good. Stable, fast, excellent coverage. But, when I compare them to my last mesh setup, I don’t like them as much. Again, these are great and will work well for most setups. I just felt my others were a little stronger and more enterprise ready for my needs.
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
4
East setup and a great boost!
on January 25, 2020
Posted by: Sasharuth
from KY
[This review was collected as part of a promotion.] The set up was very easy. It took less than ten minutes. We have had weak and spotty WiFi for years now. We defiantly needed a boost and most certainly found it with this. We have Alexa and it’s been great using the turn off the WiFi feature with the Eero and Alexa.
I would recommend this to a friend!
Written by a customer while visiting ring.com