The gazebo finish design is nice. However some pieces are not squarely cut that put me off in a few connections. Overall, the manual instruction has a few very poor drawing that is wrong. I wish I could go back to the manual and tell you exactly which pages. You could message me if you are really interested to correct them. I wish your designers buy IKEA products and see how super easy to follow their manuals are. Plus their cuts are square.
Response from yardistrystructures.comBy Renee, Customer Experience, August 6, 2021
Hello Manoah, We are sorry to hear about this experience. We want all of our customers to be 100% satisfied with their structure. If we can be of any assistance, please reach out to us directly at 1-888-509-4382.-The Yardistry Customer Experience Team-
Written by a customer while visiting yardistrystructures.com
Customer Rating
5
Perfect Gazebo
on August 23, 2021
Posted by: Sharie
from Howell, Michigan
We love our new gazebo! Now we are outside all the time!
I would recommend this to a friend!
Response from yardistrystructures.comBy Renee, Customer Experience, August 25, 2021
Hello Sharie, We are happy to hear that you are getting lots of enjoyment out of your Gazebo. Thank you for sharing with us.-The Yardistry Customer Experience Team-
Written by a customer while visiting yardistrystructures.com
Very nice quality product that went together very well. Instructions were good and thorough. Online video was also helpful. Since it is pre-stained, we added a matte finish layer of protection with Nano-Poly, another good product to seal it to the elements.
I would recommend this to a friend!
Response from yardistrystructures.comBy Renee, Customer Experience, August 30, 2021
Hello Bruce in Portland, Thank you for taking the time to leave us your product feedback, and review.-The Yardistry Customer Experience Team-
Written by a customer while visiting yardistrystructures.com
Customer Rating
5
Nice, sturdy product and great customer support
on September 15, 2021
Posted by: Marietta_Joel
from Marietta, GA
Beautiful addition to our back yard. Customer support experience was outstanding! The Yardistry team went above and beyond my expectations. I highly recommend the products and will likely be purchasing some of the other products to compliment our pavilion (mosquito netting is that the top of our list).
I would recommend this to a friend!
Response from yardistrystructures.comBy Renee, Customer Experience, September 16, 2021
Hello Marietta_Joel, We appreciate your feedback, and we are happy to hear that your Yardistry experience was a pleasant one. Enjoy your gazebo!-The Yardistry Customer Experience Team-
Written by a customer while visiting yardistrystructures.com
I had been searching and looking at many other options but so glad I choose to get this one. The assembly was manageable and the instructions were easy to follow. The biggest challenge was the roof, but if you have 3-4 people assisting you then its no problem. And without question, this is the best customer service I have ever experienced. I damaged the roof while installing, which was completely my fault. I called yardistry to buy another roof cap and they didn't even hesitate to mail me another one free of charge.
The finished product looks great and all of my neighbors have been complementing us on how it looks.
I would recommend this to a friend!
Written by a customer while visiting yardistrystructures.com
It's a great structure for the price. Just giving it a 4 star as mine does leak. I did ask the customer service person (who have been awesome by the way) and they mentioned that maybe check the way I installed them and maybe we tightened the screws down too tight on the roof. We checked all that and all was ok so not sure. I would highly recommend the pavilion but maybe go careful when applying the roof?
I would recommend this to a friend!
Response from yardistrystructures.comBy Renee, Customer Experience, September 22, 2021
Hello Peno, Thank you for your product review. If you are still having issues with your roof leaking, please reach out to us again, and we would be more than happy to send you some new roofing screws.-The Yardistry Customer Experience Team-
Written by a customer while visiting yardistrystructures.com