Customer reviews from zlinekitchen.com
ZLINE - 36" Legacy Dual Fuel Range w/ 6 Burner Gas Cooktop and Electric Convection Oven (RA36) - Stainless Steel
Average customer rating
4.7
(328 Reviews)
Rating breakdown 328 reviews
5 Stars
272
4 Stars
29
3 Stars
10
2 Stars
6
1 Star
11
92%of customers recommend this product.
(
281 out of
305)
Customer Reviews for ZLINE - 36" Legacy Dual Fuel Range w/ 6 Burner Gas Cooktop and Electric Convection Oven (RA36) - Stainless Steel
Posted by: Butch
from Monkton, Vermont
Verified Purchase:Yes
Great Stove but the guy hooking it up didn't have the right screwdriver to calibrate correctly
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com
Customer Rating
1
Absolutely zero support for their products
on October 27, 2021
Posted by: Anonymous
from Gainesville, FL
I've had the 48 model for 7 years now and the oven has stopped working. BlueStar official servicers in my area are either out of business or do not know how to work on them (their words). Contacting BlueStar they responded, and I quote, "Unfortunately your unit is not under warranty, and we are unable to troubleshoot or diagnose over phone or email"
Their level is support is literally, "Our recommendations are too (sic) google local servicers near me".
So, if you get one, pray it never has a problem or you are on your own.
No, I would not recommend this to a friend.
Written by a customer while visiting zlinekitchen.com
Customer Rating
1
Issues since we got it
on September 10, 2021
Posted by: Pastaguy
from Toledo
Had issues with the oven since we had it. Never even baking. Now it is off by 100 degrees. Never ever buy another.
No, I would not recommend this to a friend.
Written by a customer while visiting zlinekitchen.com
Customer Rating
5
I Love the dual features
on May 1, 2023
Posted by: Anonymous
I bought and had the stove, hood & microwave oven drawer installed about a month ago and getting compliments every day
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com
Customer Rating
3
Mixed feelings
on August 31, 2021
Posted by: Sue1968
from El Sobrante, CA
While I like some things about the Z-line range I like, there are some problems. The enamel cooktop is very sensitive to food and cleaners and stains/damages very easily. It is critical that you wipe off any splashes from cooking immediately or the top may discolor. Also, I am very disappointed in the small oven. It only has a low and high heat setting, not a general bake. I wanted to bake pies in it while using the main oven and that is not easy to do with a high or low bake setting. I am not sure I would recommend this to others.
No, I would not recommend this to a friend.
Written by a customer while visiting zlinekitchen.com
Posted by: Robin
Verified Purchase:Yes
Conversion to propane was relatively easy. I love the look and feel of the stove. Easy to clean. The burners work well. Two complaints. I love the center grill but have yet to really get it hot enough to grill a steak. Not a real big issue as we also have an outdoor kitchen where I normally do steaks. The second problem is that the oven does not heat evenly. The food towards the back gets done ALOT faster than the front. I wish this could be fixed.
Response from zlinekitchen.comBy ZLINE Kitchen and Bath, Customer Service, September 21, 2022
Hello Robin! We are happy to hear you are enjoying many of the features of your new ZLINE range. We appreciate your feedback and would love the opportunity to help troubleshoot these additional issues to your satisfaction. Please reach out at zlinekitchen.com/contact and one of our experienced customer service representatives will happily assist you. Thank you.
Written by a customer while visiting zlinekitchen.com
Customer Rating
2
Nice looking but not without problems
on August 26, 2021
Posted by: SeanMPLWD
from Maplewood, Naj
We bought this stove and love the look but have an unresolved issue with the oven temperature knob. It spins and comes off and doesn’t set the temperature so our oven has been unusable. Zline has said they are sending someone but we have no date yet. Also all the burners require setting the flame height with the provided screw driver but some of the knobs are pretty hard to get off to do it. A minor complaint is that there are crevices that food can easily fall into that are almost impossible to clean. This was the best option available for a 24” range but looking back it may have been better to have gone with something less fancy and less expensive. Shipping however was great. Range arrived on time unlike other appliances and once the burners are set it cooks well. Happy to revise the review once the oven is fixed but honestly it should work the first time around.
No, I would not recommend this to a friend.
Written by a customer while visiting zlinekitchen.com
Posted by: NO2021
from MA
Verified Purchase:Yes
RUN ! its not what it claims unless you like hot air blowing into your waist while using the cook top NO baking and cooking together ...
No, I would not recommend this to a friend.
Written by a customer while visiting zlinekitchen.com