Customer Reviews for ZLINE - 30 in. Wide 4 Burner Gas Cooktop (RC30-PBT) - Black
Customer Rating
5
Looks and works fantastic!
on July 25, 2019
Posted by: Teniece
from Buford, GA
We bought this cook top to use in our kitchen remodel. It sits in our island and we love it. It's beautiful, nice and big for all cooking needs, and wipes easy to clean. We've been using it for a month and are enjoying it.
Bought this few weeks ago to match our new vent hood which is alos by Zline. Looks great and works well but have some issues:
- Control knobs have plastic circular rings at the base and they do not look like stainless steel. Looks cheap and does not go well with the rest of the cooktop. - The knobs are not aligned on a straight line and slightly tilted to the left. Wish we had caught that before the installation. - While cooking on the right side, the knobs close to burners get very hot. Wish the separation distance was little larger. - The grates are very heavy compared to similar cooktops by other brands.
Not very happy but will work for now!
No, I would not recommend this to a friend.
Response from zlinekitchen.comBy ZLINE Kitchen and Bath, Customer Relations, June 25, 2019
Hello,
We apologize that this product wasn't up to the standards that we promise. We are looking to improve our products everyday, so your feedback is valuable to us.
If there is anything we can do for you to help make your experience a better one, please let us know. Our Customer Relations team can be reached at 614-777-5004.
the exhaust hood was just installed. I like it very much except one of the filter has a bad latch. it doesn't come out all the way to properly put in the slot to hold it in. Would like another filter. Also there is a vibration noise on high speed that is not good. Any ideas??Have to use it on lower speeds. The range top is going in thurday.