Customer reviews from zlinekitchen.com
ZLINE - 36 inches - Externally Vented - Island Range Hood - Stainless Steel
Average customer rating
4.5
(137 Reviews)
Rating breakdown 137 reviews
5 Stars
92
4 Stars
31
3 Stars
7
2 Stars
2
1 Star
5
93%of customers recommend this product.
(
112 out of
120)
Customer Reviews for ZLINE - 36 inches - Externally Vented - Island Range Hood - Stainless Steel
Customer Rating
5
Amazing customer service!
on June 20, 2023
Posted by: cmazz
We bought our hood over 4 years ago so when our lights went out all of a sudden, I knew we were waaay out of warranty. I emailed ZLine to ask if I needed to order the lights from them or if I could get them anywhere. I was very pleasantly surprised when they called me to say they were mailing us a complete set of new lights (we ended up only needing one so three spares) plus a transformer (just in case) totally free of charge. I explained we were out of warranty and they didn't care. Wow! I would recommend this company to absolutely anyone!
Response from zlinekitchen.comBy Customer Service, June 21, 2023
Hello!
Thank you for taking the time to leave us such a great review, we appreciate the feedback. We pride ourselves on our amazing customer service team, and we will relay the kind words to them. We are so glad to hear that the issue that occurred with your Range Hood has now been resolved and you even have spares! Please always reach back out with any other questions you may have. Have a great day!
Thank you for taking the time to leave us such a great review, we appreciate the feedback. We pride ourselves on our amazing customer service team, and we will relay the kind words to them. We are so glad to hear that the issue that occurred with your Range Hood has now been resolved and you even have spares! Please always reach back out with any other questions you may have. Have a great day!
Written by a customer while visiting zlinekitchen.com
Customer Rating
5
Amazing customer service!!
on June 20, 2023
Posted by: cmazz
We bought our ZLine island range hood over four years ago and loved it until the lights stopped working suddenly one day. I emailed ZLine to ask if we had to special order the LEDs from them or could buy them anywhere. Imagine my surprise when I received a call a couple of days later, informing me that they were going to mail us four new LEDs plus a transformer at no charge! I explained again that we were waaaay out of warranty and they didn't care. I would recommend this company to absolutely anyone. Great product, amazing service!
I would recommend this to a friend!
Response from zlinekitchen.comBy Customer Service, June 21, 2023
Hello!
Thank you for taking the time to leave us such a great review, we appreciate the feedback. We pride ourselves on what a great customer service team we have. We will pass your kind words along to them! We are glad to hear that your issue has been resolved. Have an amazing day!
Thank you for taking the time to leave us such a great review, we appreciate the feedback. We pride ourselves on what a great customer service team we have. We will pass your kind words along to them! We are glad to hear that your issue has been resolved. Have an amazing day!
Written by a customer while visiting zlinekitchen.com
Customer Rating
5
Great, excellent, smart and sleek
on September 19, 2023
Posted by: Alnoor Bandali
I bought this equipment in July of this year after having reviewed a lot of other island range hoods, but I went for this one, and have not regretted it, compliments from all my friends visiting me!!!!
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com
Posted by: Dan 'O'
Verified Purchase:Yes
Work's like a Champ. Looks great above my island..
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com
Posted by: Kristen
Verified Purchase:Yes
The hood looks great above our island range! Very nice looking, love the lights and works great to pull out cooking odors. I don't know if it is louder than other hoods.
Written by a customer while visiting zlinekitchen.com
Posted by: Wolf 2020
Verified Purchase:Yes
I bought it for my wife two months ago, and she is super happy.
It is made of very good material and looks great in the kitchen
I don't regret having bought it.
It is made of very good material and looks great in the kitchen
I don't regret having bought it.
Written by a customer while visiting zlinekitchen.com
Posted by: EileenLL
Verified Purchase:Yes
Our contractor recommended Z line and boy I am glad he did. It is in addition to being beautiful, outstanding exhaust capabilities. We love that it can be turned off or on for either side of our peninsula. Super product will recommend it to all our friends and family
Written by a customer while visiting zlinekitchen.com
Customer Rating
5
Great Features
on January 25, 2025
Posted by: Candifam
I bought this a month ago and the whole family loves it! There is great suction and controls on both sides of the hood. You can control the fan level and lights from either side of the island which has been great!
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com