Customer reviews from manufacturer
Haier - 2.4 Cu. Ft. High Efficiency Stackable Smart Front Load Washer - White
Average customer rating
4.7
(7 Reviews)
Rating breakdown 7 reviews
5 Stars
6
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for Haier - 2.4 Cu. Ft. High Efficiency Stackable Smart Front Load Washer - White
Customer Rating
5
Works great
on May 6, 2020
Posted by: Kjj422
from Panama City Beach, FL
We needed a small washer for our home and this one was just right. It has loads of cleaning options and I love the sanitize mode for our towels. Our laundry looks cleaner than it has in a long time. It does not hold a ton of items but is just right for two people. I also love that it sends a message to my phone when it's done. We're very happy with this washer.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great appliance
on May 10, 2020
Posted by: Wille
from Nyc
It has worked great, and cleans well. I hope many years are ahead.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Good performance
on May 26, 2020
Posted by: Spud
from Charleston SC
Been very pleased with purchase to date. Look forward to trying all settings
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Many useful features
on September 25, 2021
Posted by: JLM22
from Oakland, CA
Touch screen options make this washing machine EZ to program washing cycles that best suit the clothes you are washing…..this compact machine has all the features of large machines and more expensive brands.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
Still figuring out
on April 25, 2022
Posted by: PickyandChoosy
from San Francisco, CA
I have had the washer/dryer combo for about a month now and I am still trying to figure out issues with my loads being off balance at least one-third of the time. The washer and dryer machines themselves are perfectly balanced and I never overload. Not sure what is causing this. The spin cycle can get quite loud and the machine shakes a lot. Concerns me with how long this will last. The app is helpful.
I would recommend this to a friend!
Response from manufacturerBy Elliot@Haier, Haier Appliances, April 27, 2022
Hello, thank you for taking the time to reach out with this feedback. We can certainly understand your frustration with the loads becoming out of balance, and we are so sorry for this headache.
We do have a few things that may alleviate this issue for you. First, we would recommend that you increase the load size if you are washing a small load containing both heavy and light items. We would also recommend redistributing the clothes using the "rinse + spin" cycle. More information is available on page 21 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000191-4.pdf
If the above steps do not solve the issue for you, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope that you find this helpful, and please feel free to reach out if you need any assistance from us in the future. -Elliot@Haier
We do have a few things that may alleviate this issue for you. First, we would recommend that you increase the load size if you are washing a small load containing both heavy and light items. We would also recommend redistributing the clothes using the "rinse + spin" cycle. More information is available on page 21 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000191-4.pdf
If the above steps do not solve the issue for you, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope that you find this helpful, and please feel free to reach out if you need any assistance from us in the future. -Elliot@Haier
Written by a customer while visiting manufacturer
Customer Rating
5
FANTASTIC IN LOVE!
on June 8, 2021
Posted by: BlackCatII
from Naperville, IL
Can only fit 24” machines in my space, so there R not a lot of choices! Would like black or black stainless steel, I hate white! LOVE THE COMPUTER & OPTIONS!
Written by a customer while visiting manufacturer
Customer Rating
5
Great little machine!
on March 24, 2021
Posted by: LindsayMN
from Minneapolis MN
This is a great machine for stacking in a small space. Perfect for my multipurpose mudroom!
Written by a customer while visiting manufacturer