Customer Reviews for Amana - 7.4 Cu. Ft. Stackable Electric Dryer with Sensor Drying - White
Customer Rating
4
Worth the money
on March 31, 2024
Posted by: JimandApril
I have this set washing machine and dryer. Both have functioned as I should except for the lint filter on the dryer. It does gather lent exactly as it's supposed to but it does not fit flush and it will grab garments twist them and tears holes from time to time. I have tried changing load size doesn't make a difference it's like the lint filter is Warped or something. Other than that dryer functions great would be a five star other than that.
[This review was collected as part of a promotion.] We purchased this Dryer when our 20+ year old, not an Amana, one quit heating. We had purchased an Amana Washing Machine approximately one year earlier. It is the same model as our new Dryer. We have been very pleased with the performance of both.
[This review was collected as part of a promotion.] Unfortunately, this is the second dryer I have purchased. The first one only lasted 3 yrs. I had to purchase another because I bought stackables and no other machine would fit on top. I am hoping this second one will last longer. The difference in price for the second dryer was substantial. I did purchase a service contract on the second machine.
Response from amana.comBy Amana Team, Consumer Care, March 12, 2024
We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations.
[This review was collected as part of a promotion.] The dryer worked great until about September. Now it turns off before the clothes are dry and the clothes come out wrinkled. A repair man has been out and changed the high temperature switch and the control board and it still isn’t working correctly. So to say I’m happy with it is not true. The year warranty should have it fixed but that hasn’t happened
Response from amana.comBy Amana Team, Consumer Care, January 18, 2024
Hey Andylaurs! It’s disappointing when your Dryer is not living up to your standards. Let us take care of this for you by reaching out to us directly via Private Message on Facebook https://www.facebook.com/AmanaBrand. When responding please include your contact information and reference Case # 468195. Marie Q
[This review was collected as part of a promotion.] Purchased this dryer about a month ago when my previous one stopped working. This product works efficiently and quietly. Dry's my clothes much faster than my old one. Easy to use and I would recommend!
[This review was collected as part of a promotion.] Had for 1 months. Broke after 3 days. Three weeks to get repaired under warranty. Service company claims they are understaffed. Three weeks wet laundry locked in washer. Never again!
No, I would not recommend this to a friend.
Response from amana.comBy Amana Team, Consumer Care, December 6, 2023
Hey Joe V.! It’s disappointing when your Dryer is not living up to your standards. Let us take care of this for you by reaching out to us directly via Private Message on Facebook https://www.facebook.com/AmanaBrand. When responding please include your contact information and reference Case # 440042. Marie Q
[This review was collected as part of a promotion.] Bought this Amanda dryer October 7, 2023 cuz our other dryer needed replaced. So far, very happy with it. It’s a Whirlpool brand and have always heard whirlpool was great. This brand makes it more affordable for a middle class family and easy to work on off there is to be any issues. Very satisfied!