Customer Reviews for Yardistry - 10' x 10' Meridian Gazebo - Coffee Brown
Customer Rating
5
Nice, sturdy product and great customer support
on September 15, 2021
Posted by: Marietta_Joel
from Marietta, GA
Beautiful addition to our back yard. Customer support experience was outstanding! The Yardistry team went above and beyond my expectations. I highly recommend the products and will likely be purchasing some of the other products to compliment our pavilion (mosquito netting is that the top of our list).
I would recommend this to a friend!
Response from yardistrystructures.comBy Renee, Customer Experience, September 16, 2021
Hello Marietta_Joel, We appreciate your feedback, and we are happy to hear that your Yardistry experience was a pleasant one. Enjoy your gazebo!-The Yardistry Customer Experience Team-
We bought 2 of these on sale 8 months before we needed them or even had a design for our yard redo! We absolutely recommend these to everyone. Just follow the easy to read instructions and you can't go wrong.
I would recommend this to a friend!
Response from yardistrystructures.comBy Renee, Customer Experience, September 15, 2021
Hello, Your Pavilion's look great, and we love the added touch to the open gabled ends. Good job!-The Yardistry Customer Experience Team-
Very nice quality product that went together very well. Instructions were good and thorough. Online video was also helpful. Since it is pre-stained, we added a matte finish layer of protection with Nano-Poly, another good product to seal it to the elements.
I would recommend this to a friend!
Response from yardistrystructures.comBy Renee, Customer Experience, August 30, 2021
Hello Bruce in Portland, Thank you for taking the time to leave us your product feedback, and review.-The Yardistry Customer Experience Team-
We love our new gazebo! Now we are outside all the time!
I would recommend this to a friend!
Response from yardistrystructures.comBy Renee, Customer Experience, August 25, 2021
Hello Sharie, We are happy to hear that you are getting lots of enjoyment out of your Gazebo. Thank you for sharing with us.-The Yardistry Customer Experience Team-
The gazebo finish design is nice. However some pieces are not squarely cut that put me off in a few connections. Overall, the manual instruction has a few very poor drawing that is wrong. I wish I could go back to the manual and tell you exactly which pages. You could message me if you are really interested to correct them. I wish your designers buy IKEA products and see how super easy to follow their manuals are. Plus their cuts are square.
Response from yardistrystructures.comBy Renee, Customer Experience, August 6, 2021
Hello Manoah, We are sorry to hear about this experience. We want all of our customers to be 100% satisfied with their structure. If we can be of any assistance, please reach out to us directly at 1-888-509-4382.-The Yardistry Customer Experience Team-
The instructions for this kit are terrible. There should have been a complete video describing each step. The instructions were very confusing. The instructions were not helpful at all. I made several mistakes because I couldn't follow the instructions - not my fault - the problem was with the confusing instructions.
This thing is massive you will need 6 strong people to put the roof on --
Second time around I would do a lot of things differently and the outcome would be better -- but for my first kit this was a horrible experience. Mainly because the directions were terrible and there was not a how to video.
No, I would not recommend this to a friend.
Response from yardistrystructures.comBy Renee, Customer Experience, August 6, 2021
Hello, We are sorry to hear that you had a difficult experience with installing your Pavilion. For any help involving installation, we do offer a Helpful Hints video which can be found on our Yardistry website. See her, and select the Video tab: https://www.yardistrystructures.com/14-x-12-wood-pavilion-with-aluminium-roof/. Our Customer Experience Team is also available for any tech support our customers may be needing. If we can be of any assistance, please reach out to us directly at 1-888-509-4382.-The Yardistry Customer Experience Team-