Customer reviews from goalzero.com
Goal Zero - Sherpa 25,600 mAh Portable Charger for Most Qi and USB Enabled Devices - Space Gray
Average customer rating
3.8 out of 5
3.8
(8 Reviews)
Open Ratings Snapshot
Rating breakdown 8 reviews
5 Stars
4
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
2
71%of customers recommend this product. 
(
5 out of 7
)
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Customer Reviews for Goal Zero - Sherpa 25,600 mAh Portable Charger for Most Qi and USB Enabled Devices - Space Gray
Customer Rating
5 out of 5
5
Great power bank!
on August 28, 2019
Posted by: Ken C
from Virginia
Gender:Male
One of the few power banks that support PD and wireless. It charges my MBP 13", Pixel 3, and Surface Pro (using an adapter).
The wireless charger works with my Pixel 3 and Nexus 7 tablet. GoalZero allows the battery pack to charge and discharge simultaneously. So my nightly routine is to plug the battery into the charger, set my phone on top to wirelessly charge and use cable for my tablet (if necessary). Everything is fully charged in the morning.
The wireless charging does not activate rapid charge on the phone, but I use a USB-C cable when rapid charging is required.
Other than no rapid wireless charging, the pack is a bit big.
Its one of the most underrated battery packs out there.
I would recommend this to a friend!
Written by a customer while visiting goalzero.com
Customer Rating
4 out of 5
4
My backpacking buddy
on March 20, 2022
Posted by: Unbiased real customer
from N.O. LA.
Gender:Male
Verified Purchase:Yes
I bought this to go backpacking (on the Colorado Trail). I have experience with Goal Zero. I have a Yeti 150 and a Yeti 1000. I recommend them all. My first impression is they never last as long as they suggest. It's my experience this is the norm for all batteries. This 100 is very good. I like that I can wirelessly charge my iPhone on top. It's not too big and not too small. It serves it's purpose rather well. My only concerns are (1) I wish it was possible to dim or turn off the display to save energy. (2) It only happened once, but one time I put my iPhone on the charge pad and it would not start to charge. The display indicated 100. The battery was plugged in. The switch pad switch (not power switch) was turned on. Eventually I unplugged and started the process over because I knew something was wrong. Once I picked the battery up, unplugged it, and turned the power switch off and on, the display read 0. To be clear, it indicated 100 until I unplugged it and turned the power switch off and on again. I plugged it back in and it started charging as I watched the percent get higher. It took several hours (normal) to recharge. The point is this should not have happened. What if I was backpacking and it failed out there. It only happened once, but I can't help but wonder. I still really like this battery, but the facts are the facts. Again, I do recommend this product.
I would recommend this to a friend!
Written by a customer while visiting goalzero.com
Customer Rating
5 out of 5
5
Great aluminum construction, super built .
on May 6, 2020
Posted by: Afexschris
from Las Vegas no
Gender:Male
Great components from a power dedicated company you can trust .
Solid like a rock .
I would recommend this to a friend!
Written by a customer while visiting goalzero.com
Customer Rating
1 out of 5
1
quickly drained
on November 20, 2022
Posted by: chrisbr
from santa barbara, ca
Gender:Male
i bought this some time ago, but just getting around to review. i used it once then kept it topped up every few months. then i went about 6 months and it discharged and never charged again.
No, I would not recommend this to a friend.
Written by a customer while visiting goalzero.com
Customer Rating
4 out of 5
4
no 8mm for solar fast charge
on August 6, 2020
Posted by: wanabi
from Puerto Rico
Gender:Male
is good quality good performance but not 8mm plug for fast solar charge
I would recommend this to a friend!
Written by a customer while visiting goalzero.com
Customer Rating
1 out of 5
1
USB C Port output cannot charge any phone
on January 9, 2023
Posted by: Alan Chai
Gender:Male
After sometime, the USB C port output cannot charge any phone. But input charging the Sherpa 100PD from USB A to C is working.
No, I would not recommend this to a friend.
Written by a customer while visiting goalzero.com
Customer Rating
5 out of 5
5
Not charging past 44% - Needs Hard reset
on June 17, 2024
Posted by: Vitu
Hey team, all of a sudden my sherpa wont charge past 44%. How do I fix this? How do I reset it?
Written by a customer while visiting goalzero.com
Customer Rating
5 out of 5
5
Solid Piece of Gear
on February 27, 2025
Posted by: Al N.
Gender:Male
I bought this energy bank 4 years ago, and it has been great! I use it primarily for back country hunts, however, my wife uses it likely as much while traveling. I mainly charge my phone but also use it for my head lamp and satellite communication device. I will get around 3 charges with everything, which means for me, the bank will last around 8 days.
I would recommend this to a friend!
Written by a customer while visiting goalzero.com