Customer reviews from belkin.com
Belkin - RockStar 3.5mm Audio + USB-C Charge Adapter - Black
Average customer rating
1.6
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
0
4 Stars
1
3 Stars
1
2 Stars
2
1 Star
8
10%of customers recommend this product.
(
1 out of
10)
Customer Reviews for Belkin - RockStar 3.5mm Audio + USB-C Charge Adapter - Black
Customer Rating
1
Loss of Volume
on August 28, 2019
Posted by: Christo
from Melbourne Australia
When I use the Rockstar Audio + Charge for my Google Pixel 2 in my Ute I lose about 70% Volume on my Audio Sounds. Not really happy with product F7U080. Disappointed.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Support, November 17, 2019
Hi, Christo,
Have you tried to use a different headphones for isolation? Try also to use the adapter with a different compatible device and observe if the same thing happens. Let us know how it goes as BelkinCares@belkin.com so our Support Team can help you look into this. Don’t forget to include your contact information along with a link to this review as our reference when you reach out.
Regards,
Rosalyn
Belkin Support
Have you tried to use a different headphones for isolation? Try also to use the adapter with a different compatible device and observe if the same thing happens. Let us know how it goes as BelkinCares@belkin.com so our Support Team can help you look into this. Don’t forget to include your contact information along with a link to this review as our reference when you reach out.
Regards,
Rosalyn
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
3
Not compatible with Apple earbuds due to mic
on October 8, 2020
Posted by: ScottInFlorida
from Florida
3.5mm headphone jack only works for 3 band headphones jack Audio only (ground,left,right)
Apple iPhone earbuds have 3.5mm jack with 4 bands (ground,left,right,mic) will not work with this.
Apple iPhone earbuds have 3.5mm jack with 4 bands (ground,left,right,mic) will not work with this.
Response from belkin.comBy Belkin, Customer Support, October 9, 2020
Hi, ScottInFlorida,
The RockStar 3.5mm Audio + USB-C™ Charge Adapter supports audio output only, no microphone input. Feel free to drop us a word or two at BelkinCares@belkin.com should you want to know more about the product. Just don’t forget to include a link to this post as our reference when you reach out.
Regards,
Rosalyn
Belkin Support
The RockStar 3.5mm Audio + USB-C™ Charge Adapter supports audio output only, no microphone input. Feel free to drop us a word or two at BelkinCares@belkin.com should you want to know more about the product. Just don’t forget to include a link to this post as our reference when you reach out.
Regards,
Rosalyn
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Would not recommend
on July 24, 2020
Posted by: Gandalf418
from Slidell, la
Bought on 7/23/2020 for an 12.9 iPad Pro 2020 to play.music thru a set of Apple ear buds. Music would not play unless charging cable was also connected. Not sure if this is to function this way as this happened on 2 separated iPad Pro 2020 units. If this is normal than this should have been stated in the poorly written documentation. Charging of iPad worked as expected, but charging was not the reason for purchase. Returning unit as defective.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Support, August 14, 2020
Hi,
This is an odd behavior for the adapter. Allow us to have our Product Experts check this out for further isolation.
Just send us your contact details at BelkinCares@belkin.com so that we can escalate your case. Don't forget to include the link to this post as a reference.
We hope to hear from you soon.
Regards,
Thaddeus
Belkin Support
This is an odd behavior for the adapter. Allow us to have our Product Experts check this out for further isolation.
Just send us your contact details at BelkinCares@belkin.com so that we can escalate your case. Don't forget to include the link to this post as a reference.
We hope to hear from you soon.
Regards,
Thaddeus
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
4
works for what i need it for
on November 16, 2019
Posted by: d0ug
from nj
i was skeptical about buying this because of the previous reviews. i took a chance and bought it anyway for my note 10+. I haven't used it a lot but it does work properly unlike the previous reviews stated not sure whats different.
Only thing i found is i use a fast charger and when plugged into this, it charges at normal instead of a fast charge.
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Customer Rating
2
Works but seriously limits volume
on July 19, 2020
Posted by: Mikejaja
Compared to my last similar adapter, this one seriously limits audio output. Even at full volume on my phone and stereo, noise level was still underwhelming. Will be returning this soon.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Support, July 29, 2020
Hi,
This is an unusual behavior for the adapter. Before you return the product, allow us to have our Product Experts to check this out so that they can help you resolve this.
Just send us your contact details at BelkinCares@belkin.com so that we can escalate your case. Don't forget to include the link to this post as a reference.
We hope to hear from you soon.
Regards,
Thaddeus
Belkin Support
This is an unusual behavior for the adapter. Before you return the product, allow us to have our Product Experts to check this out so that they can help you resolve this.
Just send us your contact details at BelkinCares@belkin.com so that we can escalate your case. Don't forget to include the link to this post as a reference.
We hope to hear from you soon.
Regards,
Thaddeus
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Excellent sound, huge problem with design
on April 22, 2021
Posted by: YoussefEB
from Erlangen, Germany
The sound is excellent, but the design is SUPER flawed. The cable is very stiff, which would be ok for other applications, but it's inevitably gonna be bent for an audio cable, which it cannot withstand on the long term. The cable regularly breaks down. Aside from that, the design is generally just super unergonomic, with the stiff cable it protrudes a further 5-10cm from the phone, making the whole unwieldy, and the hard edges of the adapter part get stock while taking it in/out of the pocket -- and this should be an audio cable !!
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Technical Support, April 24, 2021
Hi, YoussefEB,
Thanks for writing us a review. We took note of your feedback. Feel free to email us at BelkinCares@belkin.com with your contact details and the link to this post should you need our help in the future. Our Product Expert would be glad to assist you.
Regards,
Gregory
Belkin Support
Thanks for writing us a review. We took note of your feedback. Feel free to email us at BelkinCares@belkin.com with your contact details and the link to this post should you need our help in the future. Our Product Expert would be glad to assist you.
Regards,
Gregory
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Doesn’t work
on August 17, 2021
Posted by: Really unhappy buyer
from Orlando Fl
Sorry, but your Rockstar is doesn’t work. Attention potential buyers. Do not waste your time money on this. The only thing worse than your device is your technical support.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Service, August 17, 2021
Hi there,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. With the link to this review and your previous support case number, please send an email at BelkinCares@belkin.com.
Let us make things right and review what happened during your contact with our Support Team.
Regards,
Carl
Belkin Support
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. With the link to this review and your previous support case number, please send an email at BelkinCares@belkin.com.
Let us make things right and review what happened during your contact with our Support Team.
Regards,
Carl
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Keon
from Dallastx
Verified Purchase:Yes
I was hoping this would charge and play music on my new note since my car dosent have bluetooth. It only does one at a time. For example, if it's plugged in and i hit play on my music it stops charging.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Support, November 17, 2019
Hi, Keon,
This is not how the product is designed to work. Have you tried to use it with a different device? Please get in touch with us at BelkinCares@belkin.com so we can help you isolate the challenge. Include your contact information and a link to this review as our reference.
Regards,
Rosalyn
Belkin Support
This is not how the product is designed to work. Have you tried to use it with a different device? Please get in touch with us at BelkinCares@belkin.com so we can help you isolate the challenge. Include your contact information and a link to this review as our reference.
Regards,
Rosalyn
Belkin Support
Written by a customer while visiting belkin.com