Customer reviews from geappliances.com
GE - 16.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - Bisque
Average customer rating
4.4
(726 Reviews)
Rating breakdown 726 reviews
5 Stars
465
4 Stars
167
3 Stars
46
2 Stars
18
1 Star
30
87%of customers recommend this product.
(
584 out of
669)
Customer Reviews for GE - 16.6 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - Bisque
Customer Rating
3
Beautiful fridge but loud
on May 6, 2020
Posted by: Alex29
from Minneapolis, MN
The fridge has beautiful design features, nice LED lights on the inside, and overall good operation. The downside is the noise when running. Other reviews online show the same thing in that they took a good design and made it louder in the current version. My old fridge was 29 years old and was still quieter than this one despite running a lot harder. I would encourage GE to work on noise control or they will lose customers. Pros include nice clear shelf design and plenty of space with cons including noise and temp control is not split for fridge/freezer (one control).
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Noisy
on January 20, 2021
Posted by: Solid Summit Properties
from Centennial, CO
Noisy like continuous knocking noise heard from when fridge was plugged in. Put in service request and technician said "fan was loose". When I got home and heard it turn on, the noise is still there. So much so the neighbor below can hear it loud and clear.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
4
Response from geappliances.comBy Vikki@GEA, GE_Appliances, March 25, 2021
Hi Solid Summit Properties - We are deeply sorry for the difficulty you are having with your refrigerator. We can certainly understand and apologize for any inconvenience this situation has caused you. We do see you had service back out to check the unit. We do hope the issue with the refrigerator has now been resolved. We appreciate your loyalty to the GE brand. Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality
on August 9, 2021
Posted by: Pooorq212
from Detroit mi.
Poor quality. Never will I purchase a Ge refridge.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, August 10, 2021
Hi, Thanks for your review. We're disappointed to hear your refrigerator experience hasn't been a good one. Your feedback is certainly appreciated and we'll be sure and share your comments with our product design team. Our hope is that you will consider purchasing GE Appliances in the future and allow us the opportunity to regain your faith in our products. We wish you the best. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Appreciate GTE still sells the Bisque appliances.
on January 14, 2020
Posted by: Anonymous
from Minneapolis, MN
As the modern age seems to favor stainless steel appliances, some of us are loving the option of white or the bisque colors. Thank you for continuing to accommodate those of us who still think these other colors are nice to have in our home.
I would recommend this to a friend!
Features
2
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Dud
on February 24, 2020
Posted by: williamjerow
from Huntingtown
The freeze door is ill fitting and allows air in the top of the freezer where the moisture from that air freezes. The ice forms just where the seal meets the inside top of the freezer. It seems that there is a dip in the door plastic that causes air to get inside the freezer. I would say that it is a defect in the production of this model.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Lasted a few months!
on January 18, 2021
Posted by: GDGE616
from Boston
Freezer temp got up to 64 degrees! Lost all my food again! This is my SIXTH GE refrigerator to break down in 16 months! Never buy a GE!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 22, 2021
Hi GDGE616 - We're so sorry to hear of the cooling issue you've experienced with your refrigerator and know this must be very frustrating for you. We sincerely apologize for the inconvenience. Please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that one of our technicians can get this issue resolved for you.- Sharon@GEA
We are confident that one of our technicians can get this issue resolved for you.- Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
cheap
on July 13, 2021
Posted by: vinniereed
from Maine
seals dont seal; freezer frosts up; condensation all around the edge; runs incessantly
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, July 14, 2021
Hi,
Thanks for leaving a review. We're sorry to hear your disappointment in this Top-Freezer Refrigerator's performance. We understand your frustration and we'll pass along your comments to our engineering staff for improvements. Thanks for making us aware of this. Take care!
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Right size.
on October 29, 2019
Posted by: Chris1225
from Pennsylvannia
It is a good quality refrigerator. Alot of space
Nice size freezer..over all just the right size for me!
Nice size freezer..over all just the right size for me!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com